Willis Smith

Work History

Elite Staffing

Denver, CO

02.2022 - 04.2023

Worked flexible hours across night, weekend, and holiday shifts.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Developed and maintained courteous and effective working relationships.
Strengthened communication skills through regular interactions with others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.

Action towing llc

Denver, Co

01.2021 - 01.2022

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend, and holiday shifts.

CRST Expedited

10.2020 - 12.2020

Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
Met DOT requirements by maintaining current records and documenting reportable incidents.
Maintained strict compliance with DOT operating and reporting guidelines for Type transportation.

Wayfair

10.2019 - 05.2020

Loaded truck and properly secured items to prevent damage for deliveries.
Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
Coordinated with management on route adjustments as needed based on traffic conditions or other unforeseen circumstances.
Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Maintained accurate records of deliveries, including signatures and confirmation documentation.
Streamlined order processing by working closely with warehouse personnel to expedite pick-ups and drop-offs for customers who requested same-day service.

Signal88

11.2018 - 09.2019

Enhanced security measures by conducting thorough and consistent patrols in designated areas.
Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
Responded professionally to alarms or calls for assistance, assessing the situation quickly before taking appropriate action in line with policies and procedures.
Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
Performed access control duties at gated communities or restricted areas, verifying credentials and maintaining an orderly flow of traffic.
Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
Utilized technology efficiently, including GPS devices and mobile applications for logging patrol data accurately in real-time during shifts.
Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.

Atlas Logistics

05.2011 - 09.2018

Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
Wrapped pallets in shrink wrap prior to loading.
Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
Pulled orders quickly to maintain demanding productivity goals.