Willis Frank Wheeler III
Okatie,SC
Summary
Results-driven Senior Program Manager with a proven track record in program efficiency, risk analysis, and compliance assurance. Expert in developing standard operating procedures and crisis management strategies.
Overview
18
18
years of professional experience
Work History
Senior Program Manager
U.S. Army Active Duty
Fort Jackson, SC
07.2016 - 07.2022
- Developed standard operating procedures for program management efficiency.
- Analyzed program performance to identify areas for improvement.
- Implemented risk management strategies to mitigate operational challenges.
- Ensured compliance with applicable laws, regulations, policies, procedures, and standards throughout the program lifecycle.
Crisis Response Coordinator
U.S. Army Active Duty
Fort Jackson, SC
07.2015 - 07.2016
- Facilitated communication between different departments in order to resolve issues quickly.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Funeral Honors Coordinator
U.S. Army Active Duty
Fort Jackson, SC
05.2014 - 07.2015
- Coordinated funeral honors ceremonies for veterans across various locations.
- Managed logistics for honor guard teams and equipment assignments.
- Trained staff on protocols for military funeral honors.
- Communicated with families to arrange personalized service details.
- Maintained accurate records of honors rendered and service statistics.
- Developed standard operating procedures for ceremony execution and staff training.
- Assisted in developing new processes or procedures related to military funerals or ceremonies.
- Participated in public outreach activities by attending educational events or speaking engagements related to military funeral honors.
Senior Personnel Supervisor
U.S. Army Active Duty
Camp Ederle, Italy
04.2012 - 05.2014
- Led infantry operations and ensured mission readiness of platoon members.
- Coordinated training exercises to enhance combat skills and teamwork among soldiers.
- Managed logistics for equipment and supplies to support operational effectiveness.
- Developed and implemented safety protocols during tactical training sessions.
- Created detailed reports outlining platoon activities for submission to senior leaders.
- Responded quickly to emergency situations requiring immediate action from the platoon.
- Disciplined Soldiers in accordance with Army regulations when necessary.
- Analyzed intelligence data received from higher headquarters prior to executing missions.
- Supervised the execution of tactical operations during field exercises and deployments.
- Organized and maintained platoon personnel records, equipment, and supplies.
- Inspected unit areas on a regular basis to ensure compliance with safety regulations.
- Conducted quality control inspections of subordinate organizations to detect and correct deficiencies.
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive, and retrograde operations.
Senior Training Instructor
U.S. Army Active Duty
Fort Jackson, SC
07.2008 - 04.2012
- Developed, implemented, and monitored training programs to ensure that staff members were adequately trained in all areas of the company's operations.
- Coached teachers on how to improve classroom management, teaching strategies and student engagement.
Infantry Squad Leader
U.S. Army Active Duty
Fort Stewart, GA
05.2005 - 07.2008
- Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.
- Led infantry squad in tactical missions and operations during active deployments.
- Trained soldiers on combat techniques and equipment usage for mission readiness.
- Coordinated logistics for troop movements and supply distribution in field operations.
- Conducted risk assessments to ensure safety and effectiveness of training exercises.
- Conducted risk assessments prior to engaging enemy forces or entering dangerous areas.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Prepared detailed reports on mission results and after action reviews after each deployment.
Infantry Fire Team Leader
U.S. Army Active Duty
Fort Stewart, GA
05.2004 - 05.2005
- Coordinated communication between team members and higher command for effective mission execution.
- Developed and implemented operational plans for various combat scenarios.
- Managed logistics for supply distribution, ensuring readiness of personnel and equipment.
- Assessed risk factors during missions to enhance safety protocols for team members.
Education
Some College (No Degree) -
American Military University
OnlineSenior Leadership and Management Course
Fort Benning, GABasic Leadership and Management Course
Fort Benning, GAAdvanced Leadership and Management Course
Fort Benning, GAAdvanced Operations and Project Management Course
Fort Bliss, TXCrisis Intervention And Case Management Course
Fort Jackson, SCPhysical Security And Risk Mitigation Course
Military Police School Fort Leonard Wood, MOMaster Driver Trainer Course
Transportation School Fort Lee, VAMaster Resilience Training Course
University Of PennsylvaniaSkills
- Program management
- Risk analysis
- Standard operating procedures
- Compliance assurance
- Performance evaluation
- Project coordination
- Crisis management
- Conflict resolution
- Effective communication
- Training development
- Problem solving
- Corrective action planning
- Implementation planning
Timeline
Senior Program Manager
U.S. Army Active Duty
07.2016 - 07.2022
Crisis Response Coordinator
U.S. Army Active Duty
07.2015 - 07.2016
Funeral Honors Coordinator
U.S. Army Active Duty
05.2014 - 07.2015
Senior Personnel Supervisor
U.S. Army Active Duty
04.2012 - 05.2014
Senior Training Instructor
U.S. Army Active Duty
07.2008 - 04.2012
Infantry Squad Leader
U.S. Army Active Duty
05.2005 - 07.2008
Infantry Fire Team Leader
U.S. Army Active Duty
05.2004 - 05.2005
Some College (No Degree) -
American Military University
Senior Leadership and Management Course
Advanced Leadership and Management Course
Basic Leadership and Management Course
Advanced Operations and Project Management Course
Crisis Intervention And Case Management Course
Physical Security And Risk Mitigation Course
Master Driver Trainer Course
Master Resilience Training Course