Willis G Peterson
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Highly experienced Backroom Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Associate
Walmart
04.2017 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Often called upon to cover for the Shift Supervisors.
Associate
Deseret Industries
04.2014 - 12.2016
- Maintained orderly stockroom for ease of retrieval.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Received incoming merchandise and stored in correct stock locations.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Performed weekly inventory counts to verify stock levels.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
Education
High School Diploma -
Dixie High School
St. George, UT05.2013
Skills
- Customer Assistance
- Retail Transactions Processing
- Stockroom Management
- Team Collaboration
- Team Leadership
- Inventory Control
- Training Junior Team Members
- Stocking and Replenishing Stock and End Cap Placements
- Positive Customer Engagement
- Ability to Lift 40 Pounds
- Hanging Items
- Merchandise Receiving and Handling
Accomplishments
- Supervised team of 20 staff members.
- Achieved increased sales through effectively helping with product screening.
Certification
- Supervisory Training
Timeline
Store Associate
Walmart
04.2017 - Current
Associate
Deseret Industries
04.2014 - 12.2016
High School Diploma -
Dixie High School
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Ashley GonzalezAshley Gonzalez
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger