Summary
Work History
Education
Skills
Timeline
Generic

Lorea Willis

Harleyville,SC

Summary

Innovative Salon Stylist with experience in a range of hairdressing techniques and services. Strengths include superb precision cutting skills, adeptness in advanced coloration methods, and excels in communications to consult effectively with clients to achieve desired looks. Notably contributed to customer satisfaction improvements and retention rate increases in previous salons through consistent delivery of high-quality styling outcome.

Work History

Food Truck Owner/ Operator

Snow On The Geaux
Summerville, SC
  • Developed business plan and budget to maximize profitability
  • Managed daily operations of the business, including staff, sales, inventory, and accounting
  • Created marketing strategies to drive revenue and increase brand visibility
  • Oversaw hiring process for new employees, from recruiting to onboarding training
  • Implemented cost-saving measures across departments while maintaining quality standards
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business
  • Provided leadership support for team members through coaching and mentorship programs
  • Delivered excellent customer service to clients and fellow employees
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility
  • Monitored stock levels and placed orders when necessary to maintain adequate supplies.

Service Manager

Ulta Beauty
Summerville, SC
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Prioritized and delegated daily work tasks to meet anticipated project goals
  • Created employee work schedules to keep shifts properly staffed
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
  • Enforced safety procedures in accordance with facility policies and government regulations
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases
  • Reviewed inventory levels and ordered supplies to keep products in stock
  • Hired and trained service department staff to drive performance
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.

Business Owner/Operator

ReCharge Nutrition
Summerville, SC
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations of a beverage company
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
  • Devised business and marketing plans and prepared monthly financial reports
  • Set pricing structures according to market analytics and emerging trends
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

3rd Key Supervisor

Saturdays Family Haircare
Bossier City, LA
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut
  • Fostered clean and sanitary work environment to protect customers and staff from infection
  • Backed up reception desk by answering phones, scheduling appointments and processing payments
  • Double-checked inventories and staff stocking of treatment and sale areas
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.

Hair Stylist

The Salon at Ulta Beauty
Shreveport, LA
  • Tracked inventory of supplies used for styling services.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Upsold additional services when appropriate to increase sales volume.
  • Recommended products to clients based on their individual needs.
  • Educated clients on proper home hair care maintenance techniques.
  • Pre-booked future appointments to increase repeat business.

Assistant Store Manager

Big Dogs Sportswear
Bossier City, LA
  • Assisted in continuous development of effective store associates to achieve desired sales and results
  • Coached and developed store associates through formal and informal interactions
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
  • Maintained inventory by checking merchandise to determine levels.

Education

Licensed Cosmetologist -

Paul Mitchell The School
Charleston, SC
07.2013

High School Diploma -

Guam American High School
Guam
06.2007

Skills

  • Efficient in scheduling and coordinating in organized manner
  • Strong team leadership skills in verbal and written commination
  • Promoting teamwork and collaboration in a professional and courteous manner
  • Educated in state regulated cleanliness and sanitation

Timeline

Food Truck Owner/ Operator

Snow On The Geaux

Service Manager

Ulta Beauty

Business Owner/Operator

ReCharge Nutrition

3rd Key Supervisor

Saturdays Family Haircare

Hair Stylist

The Salon at Ulta Beauty

Assistant Store Manager

Big Dogs Sportswear

Licensed Cosmetologist -

Paul Mitchell The School

High School Diploma -

Guam American High School

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Lorea Willis