Summary
Work History
Education
Skills
Affiliations
Timeline
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Willow Fitzwater

416 Cross Lanes DR, Nitro,West Virginia,

Summary

Results-oriented professional with extensive experience in delivering exceptional customer service. Demonstrated ability to communicate effectively and adapt to fast-paced environments, consistently achieving high customer satisfaction ratings.

Work History

Restaurant Waiter

T&M Meats
Charleston, West Virginia
08.2025 - 2025
  • Handled cash transactions and managed customer payments efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Provided attentive service to customers during busy meal periods.
  • Assisted with menu recommendations and answered customer inquiries.
  • Provided exceptional service to high volume of daily customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Education

High School Diploma -

Poca High School
Poca, WV
05-2027

Skills

  • Customer service excellence
  • Time management
  • Adaptability
  • Communication skills
  • Eagerness to learn
  • Problem solving
  • Multitasking ability
  • Team collaboration
  • Complaint resolution
  • Efficient organization

Affiliations

  • Future Business Leaders of America (club)
  • Show Choir (1 year)
  • Student Council
  • Pep Club

Timeline

Restaurant Waiter

T&M Meats
08.2025 - 2025

High School Diploma -

Poca High School