Willow Hanson

• I foster an environment of clear communication, and a space we all look forward to being in.
• I manage, train and motivate our staff to be productive, efficient and engaged in their work.
• I organize daily tasks, large events, and handle all the preparation and organization for our busiest times of the year.
• I build real connections with clients, resulting in long term customer relationships.
• I maintain a professional, positive, organized, and safe environment for employees and clients.

• I cultivated a healthy, engaging & loving environment for this child since she was born.
• I assisted with family chores and errands.
• I made sure to get her involved in activities outside of her normal circle, and encouraged her to think for herself to empower her and build confidence.
• I prepared meals and snacks for this child based on dietary guidelines and creativity.
• I developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
• I supported her in play activities, meals, and snacks, hygiene and socialization.

• I ran this large venue most of the time on my own, and received much praise from our broad clientelle.
• I served high customer volumes during special events, nights, and weekends.
• I managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• I performed opening and closing duties, printing sales reports, cleaning setting up for incoming shift, preparing cash drawers, and taking inventory.
• I efficiently opened and closed the bar and restaurant according to established procedures, ensuring cleanliness and preparedness for each shift.

• In this loud, packed and dark venue, I excelled in efficiency & excellent service.
• This bar was family friendly for limited hours, so I dealt well with all age groups.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• I was a designer in this this high end, customer oriented, busy Seattle institution.

• In this loud, dark and vibrant venue, I navigated not being able to verbally communicate with my customers, with efficiency, accuracy and excellent service.
• I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• I served food and beverages promptly with focused attention to customer needs.
• I worked with POS system to place orders, manage bills, and handle complimentary items.
• I collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• In this large, fast-paced and demanding venue, I excelled in time management and customer satisfaction.
• I built genuine relationships with our clientele, and was often their preferred employee to serve them.
• I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• I served food and beverages promptly with focused attention to customer needs.
• I worked with POS system to place orders, manage bills, and handle complimentary items.
• I collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

I was hired as a designer, and was quickly promoted to store manager, based on my service, skills, and genuine care for the success of the business. I developed a close relationship with the owners, even watching their child outside of work.

• I managed, lead & trained the staff her for over 15 years.
• I came up with ideas to make this new store be efficient, well-run, and a happy place to be.
• I built strong relationships with clientele and employees alike.
• I innovated new design techniques that I taught to the other designers taking us to a successful level above our competition.