Willow Hassell
Trail,Oregon
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Records Clerk
Lassen County Superior Court
Susanville, CA
04.2024 - 06.2024
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Identified and resolved filing discrepancies.
Phlebotomy Technician/ Medical Assistant
Any Lab Test Now
Reno, NV
12.2023 - 04.2024
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Logged patient information and recorded results into system.
- Answered telephone calls to offer office information, answer questions.
- Handled payments
Phlebotomy Intern
Incline Community Hospital
Reno, NV
09.2023 - 10.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Certification - Phlebotomy
Phlebotomy Training Specialist
Reno, NV08.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Safety awareness
- Patient Care
Reference
Brittany Crawford
775-997-3328
Rachel David
(530) 250-8009
Timeline
Records Clerk
Lassen County Superior Court
04.2024 - 06.2024
Phlebotomy Technician/ Medical Assistant
Any Lab Test Now
12.2023 - 04.2024
Phlebotomy Intern
Incline Community Hospital
09.2023 - 10.2023
Certification - Phlebotomy
Phlebotomy Training Specialist