Willow Trischetta
Chicago
Summary
Master of Library and Information Science (MLIS) graduate with strong public service, customer support, and digital literacy experience, grounded in a community-centered approach to access and learning. Skilled at helping diverse users navigate technology, resources, and unfamiliar processes with patience, clarity, and responsiveness in busy service environments. Brings experience in research support, digital resource organization, and program development, with a particular interest in innovative library service for teens and emerging adults.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
All-School Float
Rogers Park Montessori School
Chicago
08.2025 - Current
- Provides responsive, public-facing support across departments, adapting quickly to changing needs and maintaining a calm, approachable presence in fast-paced environments.
- Assistes with communication, organization, troubleshooting, and day-to-day service support for a wide range of community members.
- Helps create welcoming and functional shared environments by responding thoughtfully and flexibly to shifting needs.
- Supports program logistics and service continuity with strong attention to detail, organization, and relationship-building.
Freelance Photographer
Willow Reese Photography
Chicago
06.2017 - Current
- Provides photography services for non-profits, small businesses, artists, and families, supporting visual storytelling initiatives
- Enhanced images using Adobe CC to maintain high-quality standards for client projects
- Designed marketing materials for website and social media platforms, enhancing brand visibility
- Meets tight deadlines while balancing multiple projects and coordinating logistics
- Researches industry trends to inform content creation and client needs
- Organized and managed digital assets with structured workflows for efficient retrieval
Lower Elementary Program Assistant / Float
Rogers Park Montessori School
Chicago
09.2020 - 06.2025
- Supported approximately 75 to 100 students and 8 teachers across 4 classrooms, balancing multiple requests and responsibilities in a busy service-oriented environment.
- Guided users through materials, instructions, and daily systems by clearly explaining processes and offering patient, individualized support.
- Digitized, organized, and maintained learning materials in shared Google Drive systems to improve access, retrieval, and day-to-day usability.
- Created and redesigned educational resources, signage, and visual materials using Google Workspace, Canva, and Adobe tools.
- Conducted research and sourced materials to support instruction, special projects, and age-appropriate learning activities.
- Developed and led after-school programming, including Crochet Club, with an emphasis on creativity, participation, and community engagement.
Children’s House Full-Day Assistant
Rogers Park Montessori School
Chicago
08.2015 - 06.2018
- Provided daily support in a high-contact environment serving young children, families, and staff with patience, consistency, and care.
- Helped manage shared materials, routines, and transitions across full-day and aftercare settings.
- Designed and led group activities, including music and theater games, to support engagement and positive group dynamics.
- Assisted with departmental organization and supply tracking to support smooth day-to-day operations.
Children’s House Full-Day Assistant
Athens Montessori School
Chicago
08.2014 - 06.2015
- Supported children and staff in a full-day Montessori environment through supervision, organization, and responsive day-to-day assistance.
- Helped maintain calm, welcoming shared spaces and supported consistent routines for a large group of young learners.
- Assisted with materials, transitions, and general classroom operations in a collaborative, service-focused setting.
Education
Master of Library & Information Science -
San José State University
San Jose, CA 01.2023 - 05.2025
Bachelor of Arts - Photography
Columbia College
Chicago, IL 08.2002 - 05.2007
Skills
- Public service and customer support
- Technology assistance and troubleshooting
- Digital literacy instruction
- Program planning and facilitation
- Youth and teen engagement
- Google Workspace
- Microsoft Office
- Adobe Creative Suite
- Digital file organization
- Research support
- Visual resource design
- Community-centered public service
- Adaptability and multitasking
- Clear verbal and written communication
Certification
- Digital Asset Management Professional Certificate, edX / University of Wisconsin–Madison, issued 03/2026
- Social-Behavioral-Educational Comprehensive, CITI Program Certification, exp. 03/2027
- Heartsaver for K-12 Schools, American Heart Association, exp. 07/2026
- Mindfulness in the Classroom: K-12 Certification, Mindful Schools, issued 05/2021
Volunteer Experience
- Gerber/Hart Library and Archives | Chicago, IL | 2024 - 2026
- Leather Archives & Museum | Chicago, IL | 2024 - 2026
Timeline
All-School Float
Rogers Park Montessori School
08.2025 - Current
Master of Library & Information Science -
San José State University
01.2023 - 05.2025
Lower Elementary Program Assistant / Float
Rogers Park Montessori School
09.2020 - 06.2025
Freelance Photographer
Willow Reese Photography
06.2017 - Current
Children’s House Full-Day Assistant
Rogers Park Montessori School
08.2015 - 06.2018
Children’s House Full-Day Assistant
Athens Montessori School
08.2014 - 06.2015
Bachelor of Arts - Photography
Columbia College
08.2002 - 05.2007