Willow Waggoner
Louisville,KY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and patient-centered care.
Overview
4
4
years of professional experience
Work History
Registered Nurse
University Of Louisville Hospital
01.2023 - Current
- Managed care from admission to discharge.
- Assisted physicians in assessing patients and providing appropriate treatment while managing changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered chemotherapy.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Educated both family members and patients on discharge care instructions.
Customer Service Representative
Family Dollar
03.2020 - 12.2020
- Welcomed customers and helped determine their needs.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Addressed customer problems and minimized dissatisfaction by applying fast and on-point remedies.
Education
Associate of Applied Science - Nursing
Jefferson Community And Technical College
Louisville, KY12.2022
High School Diploma -
Waggener High School
Louisville, KY06.2018
Skills
- Medication and IV Administration
- Chemotherapeutic Drug Administration
- Port accessing
- Patient Education
- Patient Care Documentation
- Interpersonal Communication
Timeline
Registered Nurse
University Of Louisville Hospital
01.2023 - Current
Customer Service Representative
Family Dollar
03.2020 - 12.2020
Associate of Applied Science - Nursing
Jefferson Community And Technical College
High School Diploma -
Waggener High School
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