Willy N Dalama
West Palm Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Language
Work History
Service Technician
Willow Creek Association
12.2023 - 02.2025
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Enhanced customer satisfaction by ensuring timely and efficient appliance installations.
Cabinet Finisher
Costume Woodwork
11.2019 - 04.2023
- Delivered exceptional results through meticulous attention to detail during every stage of the wood finishing process.
- Maintained professional relationships with clients, providing them with expert advice on wood care and maintenance procedures after completing projects.
- Consistently met project deadlines by efficiently managing multiple woodworking tasks simultaneously.
- Effectively communicated with clients regarding project specifications, ensuring that their vision was executed accurately.
- Streamlined workflow processes, increasing productivity through effective task prioritization and planning.
- Continuously improved skills in woodworking techniques through participation in industry workshops and seminars, keeping up-to-date with evolving trends in the field of wood finishing.
- Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
Window and Door Installer
Window & Door LLC
02.2014 - 01.2019
- Maintained a safe working environment by adhering to OSHA regulations during all window and door installations.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Operated power tools with safety precautions and protective personal equipment.
Education
GED -
Jose Marti
Cuba 05.2001 -
Skills
Preventive Maintenance
Quality assurance
Valid Driver's license
Plumbing
Paint application techniques
Drywall repair
Hand and power tools
Hazardous material handling
Multilingual abilities
Pressure washing
Wood finishing
Customer service
Problem-solving
Timeline
Service Technician
Willow Creek Association
12.2023 - 02.2025
Cabinet Finisher
Costume Woodwork
11.2019 - 04.2023
Window and Door Installer
Window & Door LLC
02.2014 - 01.2019
GED -
Jose Marti
05.2001 -
Similar Profiles
Dennis LearnerDennis Learner
PROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEKPROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEK
Cecile BuezaCecile Bueza
Health Care Aide at Willow Creek Continuing Care CentreHealth Care Aide at Willow Creek Continuing Care Centre
Ryan VulgamoreRyan Vulgamore
Host at Clydes Willow Creek FarmHost at Clydes Willow Creek Farm
Damon RawlsDamon Rawls
Automotive Technician at Southern 441 ToyotaAutomotive Technician at Southern 441 Toyota
Natalia TadlaNatalia Tadla
Bartender at Spruzzo Restaurant & BarBartender at Spruzzo Restaurant & Bar