Summary
Overview
Work History
Education
Skills
References
Special Courses
Accomplishments
Certification
Timeline
Generic

WILMA MUELLER

Bayfield,CO

Summary

Dynamic caseworker with extensive experience at La Plata County Department of Human Services, excelling in client advocacy and resource coordination. Proven ability to build trust and rapport, ensuring effective support. Skilled in assessment and motivated by ethical practice, I prioritize client needs while maintaining attention to detail in compliance with regulations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Caseworker III

La Plata County Department of Human Services
Durango, CO
12.2018 - 03.2025
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
  • Built trust and rapport with clients to facilitate effective support.
  • Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
  • Maintained accurate case documentation in compliance with regulations.
  • Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.

Caseworker II and Investigator

Southern Ute Indian Tribe/Social Services
Ignacio, CO
08.2017 - 09.2018
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
  • Coordinated with community resources to provide essential support services.
  • Created monthly reports summarizing caseload activities for review by supervisor.
  • Managed caseload efficiently, prioritizing tasks to meet client needs and deadlines.
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.

Detective

Marion County Sheriff
Marion, KS
01.2011 - 08.2017
  • Conducted thorough investigations of crimes and secured evidence at crime scenes.
  • Conducted interviews and interrogations with witnesses
  • Collected, preserved, and analyzed evidence such as fingerprints, weapons, documents, drugs, victims, and suspects.
  • Testified in court cases to back up case evidence and detail timelines.
  • Maintained professional relationships with members of the community while conducting investigations.

Social Work Specialist/Investigations/Assessments

Kansas Department of Children and Families
Newton, KS
03.2005 - 01.2011
  • Collaborated with interdisciplinary teams to support child welfare programs.
  • Conducted assessments to identify family needs and service requirements.
  • Participated in ongoing training and compliance activities.
  • Maintained positive working relationship with fellow staff and management.

Social Work Investigator/Assessments

Kansas Dept of Children and Families
Wichita, KS
06.2003 - 03.2005
  • Conducted thorough investigations of child welfare cases.
  • Collaborated with law enforcement and social service agencies.
  • Interviewed children, families, and witnesses to collect information.
  • Assessed risk factors to ensure child safety and well-being.
  • Maintained accurate records in compliance with state regulations.

Education

Certification as a Law Enforcement Office -

Kansas Law Enforcement Academy (KLETC)
Hutchinson
07.2011

Bachelor of Science Degree - Social Work

Bethel College
North Newton, KS
05.2003

Hutchinson Community College
Hutchinson, KS

Skills

  • Strong interpersonal communication skills
  • Resource coordination
  • Team collaboration
  • Client engagement
  • Motivational interviewing
  • Ethical practice
  • Professional boundaries
  • Assessment skills
  • Client advocacy
  • Multitasking capacity
  • LGBTQ advocacy
  • Mental health terminology
  • Medical terminology
  • Knowledgeable about court systems and terminology
  • Attention to detail

References

  • Courtney Ray, LCSW, Rooted Tree Consulting, LLC, 303-551-5318, 879 Oak Drive, Durango, CO, 81303, rootedtreeconsulting@gmail.com
  • Tory Smith, LCSW, Tory Smith, LLC, 603-566-0158, 857 1/2 East 5th Ave, Durango, CO, 81301, tory.smith91@gmail.com
  • Beth Padilla, Attorney at Law and Municipal Judge, 970-422-0278, PO Box 2835, Durango, CO, 81302, 1048 County Road 29, Cortez, CO, 81321, beth@padillalawpractice.com

Special Courses

  • Social Work and the Law
  • Juvenile Offenders
  • Colorado Social Work Academy

Accomplishments

  • Colorado Social Worker of the Year 2023

Certification

  • Certified Law Enforcement Officer

Timeline

Caseworker III

La Plata County Department of Human Services
12.2018 - 03.2025

Caseworker II and Investigator

Southern Ute Indian Tribe/Social Services
08.2017 - 09.2018

Detective

Marion County Sheriff
01.2011 - 08.2017

Social Work Specialist/Investigations/Assessments

Kansas Department of Children and Families
03.2005 - 01.2011

Social Work Investigator/Assessments

Kansas Dept of Children and Families
06.2003 - 03.2005

Certification as a Law Enforcement Office -

Kansas Law Enforcement Academy (KLETC)

Bachelor of Science Degree - Social Work

Bethel College

Hutchinson Community College