Wilma Joseph
barista
Orlando,FL
Summary
Reliable and enthusiastic worker known for delivering outstanding customer service while managing multiple tasks effectively. Expertise in beverage preparation and inventory management to support efficient service and enhance customer satisfaction. Experienced in operating POS systems and managing inventory to ensure smooth operations. Committed to upholding cleanliness and organization in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Universal Studios
02.2023 - Current
- Prepared and served a variety of coffee beverages following established recipes.
- Reduced waste by accurately measuring and portioning ingredients for beverages.
- Operated POS system to collect payments from customers.
- Organized and restocked bar supplies to ensure efficient service during peak hours as needed to avoid shortages.
- Ensured orders are repeated and then entered correctly in POS
- Maintained cleanliness and organization of workstations to ensure efficiency and adherence to health and safety standards
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Replaced empty kegs, syrups, ice bins, inclusions, receipt paper, espresso, and condiments to provide excellent support.
- Learned how to make a wide variety of drinks in a swift manner
Education
High School Diploma -
Dr Phillip HS
Orlando, FLAssociate of Arts - Biomedical Sciences
Miami Dade College
Miami, FL12.2026
Skills
- Time management
- Attention to detail
- Strong multitasking
- Highly reliable
- Customer service
- Friendly and outgoing
- Team player
Timeline
Starbucks Barista
Universal Studios
02.2023 - Current
High School Diploma -
Dr Phillip HS
Associate of Arts - Biomedical Sciences
Miami Dade College