WILMER AYALA GARCIA
Springdale,AR
Summary
Dedicated professional with logistics and management experience, skilled in team leadership and customer service. Bilingual in English and Spanish, demonstrating strong communication and problem-solving abilities. Currently pursuing a degree in Mechanical Engineering, showcasing a commitment to continuous professional growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Package Handler
FedEx
02.2026 - Current
- Led package handling operations, coordinating team workflow to achieve timely processing of shipments.
- Ensured efficient sorting, loading, and movement of packages to maintain operational flow.
- Promoted workplace safety and productivity standards, fostering a secure work environment.
Assistant General Manager
Wingstop
08.2025 - 02.2026
- Coordinated daily restaurant operations and supervised team to ensure smooth workflow.
- Facilitated employee scheduling, conducted training, and managed performance evaluations.
- Upheld customer service and operational standards to enhance guest experience.
General Technician
Garrett Tire & Auto Center
05.2025 - 08.2025
- Executed vehicle maintenance, inspections, and repairs to ensure optimal performance and safety.
- Advised customers on service options and addressed vehicle concerns to enhance satisfaction and trust.
- Ensured safety and organization of work environment to support efficient operations.
Online Delivery Associate
Walmart
11.2024 - 05.2025
- Fulfilled and prepared online customer orders to meet customer expectations.
- Ensured accuracy and efficiency in order processing to minimize errors.
- Provided quality customer service and support to enhance customer satisfaction.
Education
High School Diploma -
Har-Ber High School
12-2026
Some College (No Degree) -
University of Arkansas
Skills
- Package handling
- Order processing
- Operations and logistics
- Safety management
- Employee training
- Team Leadership
- Time Management
- Customer Service
- Problem Solving
Certification
- OSHA 10
- OSHA 30
- NCCER Certification
Volunteer Experience
Volunteer, Arkansas United, 5 Years, Assisted community members in accessing legal and support resources., Helped organize outreach events and community programs., Supported immigrant families with information, resources, and referrals., Worked with diverse populations while maintaining professionalism and confidentiality.
Languages
Spanish
Native/ Bilingual
Timeline
Lead Package Handler
FedEx
02.2026 - Current
Assistant General Manager
Wingstop
08.2025 - 02.2026
General Technician
Garrett Tire & Auto Center
05.2025 - 08.2025
Online Delivery Associate
Walmart
11.2024 - 05.2025
High School Diploma -
Har-Ber High School
Some College (No Degree) -
University of Arkansas