Wilmer Recinos Cubias
Seattle,WA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Badge Admin
Expedia Group
2025.06 - Current
- Utilized PSMC and Lenel software to manage badge setup for new and existing employees.
- Employed Excel for comprehensive tracking of daily usage activities to enhance operational efficiency.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
GSOC Operator
Expedia Group
2023.10 - Current
- Monitored and analyzed real-time security alerts and incidents using ambient AI, Lenel, and Milestone to enhance operational safety.
- Analyzed data trends to identify potential vulnerabilities and improve security measures.
- Developed and maintained documentation for operational procedures and protocols.
Sales Representative
T-Mobile
2022.06 - 2024.07
- Successfully identifying and handing off leads and scheduling appointments to the proper departments through in person interactions and phone calls
- Exploring and discovering customer needs while providing demonstrations of the latest technology
- Upselling to different plans while cross selling into multiple products
- Worked closely with the sales and management teams to help create personalized outreach for new prospects and existing customers
Sales Associate
Home Depot
2020.12 - 2022.06
- Greet, qualify, recommend, and close customers
- Providing information to customers to sell an entire project while upselling.
- Contributing to our team quota along with maintaining my personal quota
Education
Associates of Arts -
South Seattle College
2022-01
Bachelor of Science - Information Technology (Cybersecurity)
Arizona State University
Tempe, AZ2027-10
Skills
- Problem-solving
- Customer service
- Flexible and adaptable
- Ambient Ai
- Lenel
- Excel
- Milestone
- Spanish
Accomplishments
- Bilingual- English and Spanish
- Exceeding Individual and Team quotas by +15%
Timeline
Badge Admin
Expedia Group
2025.06 - Current
GSOC Operator
Expedia Group
2023.10 - Current
Sales Representative
T-Mobile
2022.06 - 2024.07
Sales Associate
Home Depot
2020.12 - 2022.06
Associates of Arts -
South Seattle College
Bachelor of Science - Information Technology (Cybersecurity)
Arizona State University