Summary
Work History
Education
Skills
Languages
Timeline
Generic

Wilmer Rodriguez

Los Angeles,California

Summary

Courteous Gaming Associate with experience quickly and professionally processing, paying out and verifying jackpots and making change for guests. Respectful, customer-oriented and efficient with over 1 year of experience in the gaming industry, and over 5 in the Customer service industry

Work History

Gaming Associate

Knighted Ventures
02 2024 - Current
  • Maintained a safe and secure gaming environment by adhering to strict regulatory guidelines and company policies.
  • Exceeded customer satisfaction ratings through friendly interactions with players both on the floor and during breaks in play.
  • Expanded knowledge of various games offered within the casino by participating in ongoing training sessions provided by management staff members.

Warehouse Assistant

Popular Bath Products
08 2020 - 09 2023
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Education

High-school Diploma - Business Administration

Instituto San Juan Bosco
08.2005

Skills

  • Guest services management
  • Payout monitoring
  • Written Communication
  • Teamwork and Collaboration
  • MS Office
  • Active Listening
  • Attention to Detail
  • Critical Thinking
  • Decision-Making
  • Flexible and Adaptable
  • Planning and Coordination

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Gaming Associate

Knighted Ventures
02 2024 - Current

Warehouse Assistant

Popular Bath Products
08 2020 - 09 2023

High-school Diploma - Business Administration

Instituto San Juan Bosco
Wilmer Rodriguez