Wilmer Tejada
Newark
Summary
Dynamic Store Manager with a strong focus on customer relations, cash management, and problem-solving. Proven track record of enhancing store performance and customer satisfaction through strategic promotional initiatives.
Overview
7
7
years of professional experience
Work History
Store Manager
Bryan Mini Market
Newark, NJ
01.2019 - Current
- Directed daily operations to optimize store performance and enhance customer satisfaction.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Developed and executed promotional strategies to increase foot traffic and sales revenue.
- Managed vendor relationships to negotiate favorable terms and maintain product availability.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Bachelor of Science - Criminal Justice
Kean University
Union, NJ05-2028
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Cash management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Store Manager
Bryan Mini Market
01.2019 - Current
Bachelor of Science - Criminal Justice
Kean University