Wilnelis Laureano Vega
Port Saint Lucie,FL
Summary
Phlebotomist with over 2 years of experience in blood collection in a healthcare environment . Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Demonstrates a strong commitment to enhancing operational efficiency and patient satisfaction. Proven ability in training peers, and ready to apply meticulous attention to detail and teamwork skills in a dynamic healthcare environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
05.2024 - Current
- Collected blood samples from patients using safe and sterile techniques.
- Ensured proper labeling and handling of all collected specimens
- Maintained inventory of supplies and equipment for blood collection procedures
- Assisted in training new phlebotomists on procedures and protocols
- Maintained a clean, safe, and organized work environment
- Verified patient information prior to specimen collection
- Located veins suitable for puncture to draw blood using sterile needles, vials and other equipments
- Collected specimens from pediatric, adult, and geriatric, and special needs patients
- Provided excellent customer service while interacting with patient
Phlebotomist
One Blood
07.2023 - 05.2024
- Enhanced patient comfort and safety during blood collection procedures
- Ensured accurate and timely documentation of all procedures
- Exhibited strong technical acumen in handling apheresis machinery
- Collected blood samples from donors using safe and sterile techniques
- Ensured proper labeling and handling of all collected specimens
- Educated donors on the blood donation process and answered questions
Cashier
Wendy’s
12.2022 - 07.2023
- Exhibited authoritative problem-solving skills in handling customer complaints
- Boosted sales through persuasive suggestive selling
- Processed customer transactions efficiently at a fast-paced restaurant environment
- Stocked shelves with merchandise when needed
- Helped customers to find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store
Housekeeper
Homewood suites by Hilton
08.2022 - 10.2022
- Upheld high standards of cleanliness at Homewood Suites by Hilton
- Boosted hotel's reputation through meticulous housekeeping
- Enhanced guest experience, contributing to high retention rate
- Applied innovative cleaning techniques to improve efficiency
- Demonstrated problem-solving skills in challenging situations
Cashier
Chick-Fil-A Restaurant
06.2020 - 07.2022
- Demonstrated strong problem-solving skills by resolving customer complaints and escalating major concerns
- Exhibited detail-oriented approach in daily recovery tasks for maximum productivity
- Displayed innovation in learning roles of other departments for operational efficiency
- Showcased collaborative spirit in training new team members
- Proved results-oriented mindset by increasing sales through suggestive selling
Education
Associate in Arts - undefined
Indian River State College
Ft. Pierce, FL05.2024
High School Diploma - undefined
St. Lucie West Centennial High School
Port Saint Lucie, FL05.2020
Skills
- Issue resolution
- Customer assistance
- Training and mentoring
- Bilingual
- Responsible
- Adaptability
- Teamwork
- Multitasking
- Attentive
- Quick-thinking
- Patience
- Problem-solving
- Detail-oriented
- Training new staff
- Leadership
- Patient care
- Medical terminology
- Pediatric phlebotomy
- Geriatric phlebotomy
LANGUAGES
English
Spanish
Certification
CPR Certification
ADDITIONAL INFORMATION
- Academic Excellence
- Award for excellent attendance 2023 (by OneBlood)
COURSES
- JAN 2024 - MAY 2024
- Medical terminology at Indian River State College
Timeline
Phlebotomist
Quest Diagnostics
05.2024 - Current
Phlebotomist
One Blood
07.2023 - 05.2024
Cashier
Wendy’s
12.2022 - 07.2023
Housekeeper
Homewood suites by Hilton
08.2022 - 10.2022
Cashier
Chick-Fil-A Restaurant
06.2020 - 07.2022
Associate in Arts - undefined
Indian River State College
High School Diploma - undefined
St. Lucie West Centennial High School