Wilnika Hicks
Houston,TX
Summary
Dynamic professional with a strong work ethic and exceptional communication skills, previously at KMart. Proven ability to enhance customer satisfaction and foster skills development through effective lesson plan implementation. Committed to creating a safe and organized environment while maximizing team performance and ensuring high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Daycare
09.2024 - 12.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Cosmetology
Self Employed Services
Houston, TX
02.2021 - 08.2024
- Developed comprehensive lesson plans to cover all aspects of cosmetology, including hair, makeup, skincare, and nail care.
- Enhanced student learning by incorporating hands-on activities and real-world examples in cosmetology lessons.
- Collaborated with other instructors to develop a comprehensive curriculum covering various aspects of cosmetology, including hair cutting, styling, coloring, and skin care.
- Continuously improved technical skills through regular practice sessions, allowing for increased confidence in performing advanced cosmetology procedures.
Manager
KMart
Houston, TX
01.2023 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Ce King
Houston, TX05.2023
Skills
- Communication skills
- Customer service
- Skills development
- Lesson plan implementation
- Work ethic
- Organization
Languages
English
Professional Working
Timeline
Assistant Teacher
Daycare
09.2024 - 12.2024
Manager
KMart
01.2023 - 12.2023
Cosmetology
Self Employed Services
02.2021 - 08.2024
High School Diploma -
Ce King