Katie Compton
Chehalis,WA
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Pacific Northwest Early Learning Center
Centralia
05.2024 - Current
- Monitoring student development and milestones
- Providing mental stimulation to babies, toddlers, and preschoolers through games and activities
- Supervising children and activities in classroom setting
- Preparing age appropriate lesson plans
- Classroom maintenance, maintaining cleanliness in activity areas
- Supervised small group activities
Customer Service Associate
Totally Pawsome
Chehalis, WA
02.2021 - 11.2023
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Handled cash register operations accurately during peak times.
- Followed-up with customers after purchase to ensure satisfaction.
- Greeted customers and identified their needs.
- Performed additional duties as assigned by management team.
- Answered phone calls from customers promptly and courteously.
- Provided product recommendations based on customer needs.
- Maintained knowledge of current sales promotions and new product releases.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Kept work area neat, clean, and well-stocked at all times.
- Developed relationships with key clients through regular contact and follow-up communication.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Education
High school diploma -
W F West High School
Chehalis, WA06.2020
Skills
- Customer service
- Communication skills
- Leadership
- Time management
- Cash Handling
- POS
- Animal handling
- Animal care
- Pet care
- Organizational skills
- English
- Phone etiquette
- Computer skills
- Clerical experience
- Merchandising
- Multi-line phone systems
- Cash register
- Retail sales
- Childcare
- Individualized Instruction
- Oral communication
- Lesson Plan Implementation
- Small Group Instruction
- Classroom restocking
- Skills Development
- Behavior Modeling
- Student rapport building
- Student and faculty communication
- Safe learning environment
- Lesson Planning
Certification
- Driver's License
- Food Handler Certification
- CPR Certification, 05/01/24, 05/01/26
- STARS 30 hours, 05/01/24, 05/01/25
Accomplishments
- Best of Lewis County, 10/1/23, Awarded Best Cashier (Non Grocery) Customer Service
Languages
English
Professional
Timeline
Assistant Teacher
Pacific Northwest Early Learning Center
05.2024 - Current
Customer Service Associate
Totally Pawsome
02.2021 - 11.2023
High school diploma -
W F West High School
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