Wilson Fortune
Psych Social Health Technician
Brooklyn,New York
Summary
Wilson is an experience Technician with over 6 years of behavioral and mental health experience.
Respectful [Job Title] with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
7
7
years of professional experience
Work History
Mental Health Technician/Direct Support Professional
Eprine Community Services
09.2021 - Current
- Documented client progress in confidential files.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Performed client assessments and developed treatment plans.
- Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
- Leveraged positive uncertainty and multi-systemic family systems therapy to help clients deal with ambiguity, accept inconsistencies and adopt intuition when making decisions.
- Observed and monitored client behavior and responses to treatment.
- Encouraged patients to discuss experiences in group and individual settings.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Skilled at working independently and collaboratively in a team environment.
- Completed one-on-one counseling with broad range of clients suffering from [Type] and [Type] diseases and issues.
Mental Health Technician /Patient Escort
Advanced Care Staffing (Rockaway Care Center)
03.2019 - Current
- Provide mental or disabled individuals with behavior plans and teach self- skill on a one-to-one basis.
- Helping plan client appointments and transportation to doctor appointment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Ecclesiastical Leader /Volunteer
The Church Of Jesus Christ Of Latter-Day Saint
12.2016 - Current
- Oversee virtual and in-person church programs several times a week.
- Collaborate with church leaders to ensure programs are high quality and members needs are met.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Psych Social Health Technician
HonorVet Technologies / Bellevue Hospital
08.2022 - 06.2023
- Maintained accurate patient charts and medical records.
- Utilized medical software to document and track patient progress.
- Cleaned and sterilized instruments, equipment and surfaces.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Cared for patients by providing personal assistance and ambulation.
- Monitored patient vital signs, perform safety cheeks, Q15/Q30 and one on one.
- Use de-escalation techniques verbal / non verbal deescalation techniques.
- Preventing and managing crisis situation
- Work with disabled individuals and physicians to better understand their challenges, needs, and mental health status.
Psych Social Health Technician/Direct Support Professional
Beacon Therapy Services
12.2020 - 08.2022
- Assisted disabled clients to support independence and well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Transported clients to medical and dental appointments to provide support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Maintained clean, safe, and well-organized patient environment.
Security Guard
Madison Security Group Inc
08.2017 - 08.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Warehouse Employee
4C Foods Corp.
12.2016 - 09.2017
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
High School Diploma -
College Mixte Bethlehem School
Haiti, P-AU-P09.2002
Skills
- Leadership emphasis, strategic planing, problem solving and efficiency
- Excellent communication and interpersonal skills
- HIPAA Requirements
- Case Documentation
- Safety and Risk Assessments
- Compliance Issues
- Emergency Call Response
- Crisis Intervention
- Computer literate
- Fluent in English ,Spanish, French and Creole
- Operations Support
Timeline
Psych Social Health Technician
HonorVet Technologies / Bellevue Hospital
08.2022 - 06.2023
Mental Health Technician/Direct Support Professional
Eprine Community Services
09.2021 - Current
Psych Social Health Technician/Direct Support Professional
Beacon Therapy Services
12.2020 - 08.2022
Mental Health Technician /Patient Escort
Advanced Care Staffing (Rockaway Care Center)
03.2019 - Current
Security Guard
Madison Security Group Inc
08.2017 - 08.2018
Ecclesiastical Leader /Volunteer
The Church Of Jesus Christ Of Latter-Day Saint
12.2016 - Current
Warehouse Employee
4C Foods Corp.
12.2016 - 09.2017
High School Diploma -
College Mixte Bethlehem School
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