WILSON HO
Grand Prairie,Texas
Summary
Economics Student at The University of Texas at Austin with a strong interest in data-driven problem-solving, business analysis, and financial markets. Experienced in customer service and front desk operations, with proven strengths in communication, adaptability, and attention to detail. Known for being a quick learner and dependable team member in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Upscale Nail & Spa
Granbury, USA
06.2023 - 05.2025
- Managed scheduling and front desk operations to ensure seamless client check-in and check-out processes, enhancing overall service efficiency.
- Handled customer inquiries and coordinated with technicians to minimize wait times, improving client satisfaction during peak hours.
- Maintained a clean and welcoming environment to foster a positive client experience while processing payments with accuracy and reliability.
Education
Bachelor of Science - Economics
The University of Texas At Austin
Austin, TX05.2028
Associate Degree - Science
Dallas College – Mountain View Campus
Dallas, TX05.2024
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05.2024
Skills
- Fluent in English
- Fluent in Vietnamese
- Customer Service
- Communication
- Time Management
- Organization
- Microsoft Excel
- Google Sheets
- Basic Analysis
- Adaptability
- Team Collaboration
- Problem Solving
- Effective communication
- Attention to detail
- Problem solving
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Front Desk Receptionist
Upscale Nail & Spa
06.2023 - 05.2025
Bachelor of Science - Economics
The University of Texas At Austin
Associate Degree - Science
Dallas College – Mountain View Campus
High School Diploma -
Grand Prairie High School