Wilson Hornbaker
Dublin,OH
Summary
Detail-oriented professional with strong vehicle maintenance and customer support skills. Proven ability to ensure safety compliance and streamline operations, resulting in enhanced customer satisfaction. Emphasize teamwork and a hardworking environment. Enjoy learning and understanding new challenges and skills.
Overview
4
4
years of professional experience
Work History
Car Porter
MAG Audi of Dublin
Dublin, Ohio
06.2024 - 12.2025
- Maintained cleanliness of service area to ensure a welcoming environment for customers.
- Assisted customers with vehicle inquiries, providing accurate information and support.
- Coordinated parking of vehicles to optimize space and ensure accessibility.
- Conducted routine vehicle maintenance checks before and after service appointments.
- Monitored safety compliance in the service area, adhering to company policies.
- Facilitated communication with staff to streamline operations during busy periods.
- Organized inventory of vehicle keys to prevent loss and ensure easy access.
- Managed the transportation of vehicles to service areas, ensuring timely delivery.
- Supported service technicians by preparing vehicles for maintenance and repairs.
- Executed vehicle fueling and tire inflation checks as part of pre-service protocols.
- Engaged with customers to explain service processes and estimated wait times.
- Moved vehicles to designated parking areas as directed by management.
- Verified that all keys were returned when a vehicle was picked up by a customer.
- Transported customer's cars to service area for repairs or maintenance work.
Catering Assistant
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
Powell, OH
05.2025 - 07.2025
- Collaborated with team members to ensure smooth event operations and customer satisfaction.
- Organized and labeled food items for efficient distribution during events.
- Executed equipment maintenance tasks to ensure operational readiness and safety.
- Adapted to changing demands during busy events, maintaining high service standards.
- Monitored food quality and presentation to meet established catering standards.
- Assisted in setting up tables and seating arrangements for various events.
- Provided assistance during food service to guarantee timely delivery to guests.
- Executed cleanup duties promptly after events to maintain a tidy environment.
- Supported event setup by arranging decorations and serviceware according to specifications.
Warehouse Worker
The Difference USA
Powell, Ohio
05.2023 - 07.2023
- Received and processed incoming shipments efficiently to ensure timely inventory availability.
- Collaborated with team members to streamline order fulfillment processes.
- Sorted and labeled products accurately to facilitate quick retrieval.
- Implemented efficient stock replenishment strategies to minimize product shortages.
- Prepared shipping documentation to ensure accurate order delivery.
- Participated in physical inventory counts to ensure data accuracy.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
Busser
Kinsale Golf And Fitness Club
Powell, Ohio
05.2022 - 07.2022
- Assisted servers with food runner support during peak hours.
- Executed proper sanitation practices to ensure a clean dining environment.
- Prepared tables efficiently for incoming guests, enhancing overall dining experience.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Maintained organized dishware cleaning procedures to support kitchen operations.
- Responded promptly to customer inquiries, ensuring satisfaction throughout service.
- Supported team members by taking on additional tasks as needed.
- Monitored dining area for cleanliness and organized seating arrangements.
- Provided timely assistance during busy shifts to maintain service flow.
- Cleaned and sanitized high-touch areas to uphold health standards.
- Engaged with customers to create a welcoming atmosphere in the dining area.
- Checked on guests' needs and communicated feedback to staff.
- Bussed and reset tables in an orderly fashion.
- Took initiative to help others whenever necessary.
Education
High School Diploma -
Olentangy Liberty High School
Powell, OH05-2023
Cyber Security - Computer Science
Robert Morris University
Coraopolis, PABachelor of Science - Computer Science
Calvin College
Grand Rapids, MISkills
- Vehicle maintenance
- Inventory management
- Customer support
- Event coordination
- Safety compliance
- Team collaboration
- Order fulfillment
- Attention to detail
- Organizational skills
Affiliations
College Soccer Player
Timeline
Catering Assistant
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
05.2025 - 07.2025
Car Porter
MAG Audi of Dublin
06.2024 - 12.2025
Warehouse Worker
The Difference USA
05.2023 - 07.2023
Busser
Kinsale Golf And Fitness Club
05.2022 - 07.2022
High School Diploma -
Olentangy Liberty High School
Cyber Security - Computer Science
Robert Morris University
Bachelor of Science - Computer Science
Calvin College