Wilson Mattox
Alexander City
Summary
Skilled HVAC Technician and Construction Equipment Mechanic with a proven track record at Carlisle Heating and Air and the U.S. Army. Excelled in technical troubleshooting and fostered strong client relationships through exceptional communication. Achieved significant improvements in system efficiency and client satisfaction, demonstrating both hard and soft skills critical to the role.
Overview
5
5
years of professional experience
Work History
HVAC Technician
Carlisle Heating and Air
Alexander City, AL
03.2024 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Construction Equipment Mechanic
U.S. Army Active Duty
Fort Bragg, NC
06.2020 - 03.2024
- Coordinated field service calls to troubleshoot and resolve issues onsite.
- Trained junior mechanics in proper diagnostic techniques, fostering a knowledgeable team environment.
- Repaired hydraulic systems, engines, transmissions, and electrical components for optimal performance of construction equipment.
- Maintained accurate records of all service work performed, ensuring seamless communication among team members and clients.
- Reviewed technical manuals to ensure compliance with manufacturers'' guidelines during each repair or maintenance task.
- Managed inventory of tools and spare parts to facilitate timely repairs and reduce unnecessary expenses.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
Education
High School Diploma -
Benjamin Russell High School
Alexander City, AL05-2020
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Soldering
- Customer focused
Accomplishments
- Supervised 5 junior soldiers throughout their career
- Achieved 3D printing, introducing parts for equipment
Timeline
HVAC Technician
Carlisle Heating and Air
03.2024 - Current
Construction Equipment Mechanic
U.S. Army Active Duty
06.2020 - 03.2024
High School Diploma -
Benjamin Russell High School
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