Wilson Mendez Jr.
Clarksville,TN
Summary
Resourceful and motivated professional committed to continual progression within an organizational setting. Quick-learning and highly professional in all situations. A personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training security officers on various aspects of security concepts and procedures.
Overview
8
8
years of professional experience
Work History
Site Training Manager
Allied Universal Security Services
Clarksville, TN
07.2022 - Current
- Instructing security officer training classes for all new hires.
- Monitor required state security officer licensing and ensure all officers' licenses are kept up to date and compliant.
- Produce short presentations/training for new training initiatives and be prepared to administer the training as required.
- Ensure optimal job performance, assign training as required, and act as a mentor to improve efficiency and productivity.
Data Center Security Supervisor
Allied Universal Security Services
Clarksville, TN
04.2019 - 07.2022
- Provided supervision and mentorship to security officers.
- Daily movement was made across several security locations on site to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Provided assistance to the client, employees and visitors in a courteous and professional manner.
- Conducted performance appraisals and implemented recommend progressive disciplinary actions.
Account Manager/Lead Custodian
ABM Industries
Clarksville, TN
07.2017 - 04.2019
- Acted as the main point of contact in matters relating to client needs.
- Checked, maintained and stocked inventory throughout entire facility to meet expected demands.
- Addressed minor maintenance issues, reporting more serious conditions to the district manager.
- Managed a small team on the site for 24/7 coverage of the facility.
Education
Bachelor of Science - Public Management
Austin Peay State University
Clarksville, TN05.2012
Skills
- Customer Service
- Organizational Skills
- Conflict Resolution
- Team Management
- Computer Skills
- Team Building
- Critical Thinking
- Supervision & Leadership
- Training & Development
- People Skills
Timeline
Site Training Manager
Allied Universal Security Services
07.2022 - Current
Data Center Security Supervisor
Allied Universal Security Services
04.2019 - 07.2022
Account Manager/Lead Custodian
ABM Industries
07.2017 - 04.2019
Bachelor of Science - Public Management
Austin Peay State University