Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Wilson Ortiz

Middletown,NY

Summary

Highly skilled IT Director with background in managing complex technological systems. Proven strengths include strategic planning, team leadership, and project management. Significant experience in implementing cost-saving measures while increasing operational efficiency. Consistently provide innovative solutions to technical challenges leading to increased productivity and business growth.

Overview

35
35
years of professional experience

Work History

IT Director

REGAL COMMODITIES
Totowa, New Jersey
09.2025 - Current
  • Managed IT/OT infrastructure and systems for efficient operations.
  • Supported the successful implementation of the PLEX ERP system by delivering a robust and reliable network infrastructure to ensure seamless communication and system performance.
  • Led enterprise-wide implementation of the EDI PLEX module system to streamline multi-vendor order processing, reducing order cycle time by 40%.
  • Oversaw digital transformation initiatives, including the migration of 150+ users to Microsoft Office 365, improving collaboration, reducing maintenance overhead, and cutting infrastructure costs by 25%.
  • Managed the interconnection of five geographically distributed sites through secure site-to-site VPNs, ensuring reliable data flow, centralized access, and enterprise-grade network security across all locations.
  • Designed and deployed a high-speed fiber-optic network across a 300,000 sq. ft. facility, which significantly enhances production capacity, network reliability, and scalability for future growth.
  • Implemented cybersecurity measures to protect sensitive company information.
  • Researched emerging technologies to enhance operational efficiency within the company.
  • Ensured compliance with industry regulations related to information technology services.
  • Managed a team of IT/OT professionals in the design, development, and implementation of IT/OT projects.
  • Collaborated with other departments to develop strategies that leverage IT resources efficiently.
  • Developed and implemented IT policies and procedures.
  • Designed comprehensive disaster recovery plans to ensure business continuity.
  • Maintained up-to-date knowledge of current trends in technology solutions.
  • Resolved technical issues in a timely manner through troubleshooting methods.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Analyzed workflows and established priorities for daily operations.
  • Negotiated service agreements with vendors for hardware, software, and services procurement.

CIO

RAYMOND WEIL USA
New York, New York
08.1990 - 09.2022
  • Spearheaded the implementation and integration of EDI systems, directly contributing to increased sales revenue by streamlining order processing for national, dropship, and military channels.
  • Launched rePORTAL, an internal reporting tool delivering automated inventory, sales, and budget reports (annual, monthly, and weekly) to the sales team, significantly improving forecasting and performance tracking.
    Deployed the Pepperi mobile ordering platform, enabling remote sales teams to place orders efficiently on the go, resulting in faster turnaround and improved customer satisfaction.
  • Directed remote access and communication infrastructure, ensuring secure, reliable connectivity for distributed teams.
    Identified and integrated emerging technologies to enhance service delivery and operational efficiency across departments.
  • Aligned IT strategy with short- and long-term business objectives, enabling scalability, and supporting corporate growth initiatives.
  • Developed and enforced IT policies, processes, and governance standards to strengthen security and compliance.
    Designed and implemented comprehensive disaster recovery and business continuity plans covering networks, databases, and critical applications.
  • Provided executive-level technical guidance on high-impact projects across sales, operations, and finance teams.
    Oversaw infrastructure management, including server virtualization, network operations, and enterprise software maintenance.
  • Administered Active Directory, user/group permissions, and led enterprise backup and data restoration efforts to ensure uptime and data integrity.
  • Supervised IT staff and approved departmental timesheets, ensuring alignment with project timelines and resource allocations.

Education

Associate of Science - Computer Science

BMCC
New York, NY

CETIFICATE DEGREE - Network And System Administration

CHUBB INSTITUTE
New York, NY

Skills

  • Network design and administration
  • Information security
  • Cybersecurity expertise
  • Cisco Duo MFA
  • LastPass Enterprise Password Mgmt
  • Virtualization technologies, VMware 80
  • Datto disaster recovery
  • Microsoft Office 365
  • Microsoft Azure
  • Microsoft Entra ID (IAM)
  • Project management
  • Team collaboration

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Timeline

IT Director

REGAL COMMODITIES
09.2025 - Current

CIO

RAYMOND WEIL USA
08.1990 - 09.2022

Associate of Science - Computer Science

BMCC

CETIFICATE DEGREE - Network And System Administration

CHUBB INSTITUTE

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