Joshua Kephart
Frenchville,PA
Summary
Highly skilled IT Director with background in managing complex technological systems. Proven strengths include strategic planning, team leadership, and project management. Significant experience in implementing cost-saving measures while increasing operational efficiency. Consistently provide innovative solutions to technical challenges leading to increased productivity and business growth.
Overview
13
13
years of professional experience
Work History
IT Director
CenClear
Bigler, PA
12.2022 - Current
- Take responsibility and action for the day-to-day operation of the IT Department, providing overall guidance and supervision
- Provides a strategic plan for Information Technology with future projects and operations
- Maintains a robust and reliable technological infrastructure
- Ensures integration of technology across the organization
- Provides pervasive, easy to use access to information for staff
- Establishes standards, policies and procedures to achieve consistency and quality in systems and service
- Maintains technology equipment with assistance from the IT Department
- Plans and implements IT security
- Monitors use of network, email and Internet use
- Oversee all technology operations and evaluate them according to established goals
- Reports technology to the Board of Directors and Senior Leadership team
- Comprehends networking/distributed computing environment concepts and the design of consistent network-wide file system layouts
- Possess a solid understanding of Windows and Cisco products and supports the installation and upkeep of the products
- Performs and/or oversees software and application development, installation and upgrades
- Perform yearly budget revisions with Fiscal to watch for trends and to meet budget expectations
- Collaborates with outside agencies and contacts for pricing, evaluation of products, technical support and knowledge base information
- Services to the organization
Network Operations Manager
CenClear
Bigler, PA
09.2021 - 12.2022
- Take responsibility and action for the day-to-day operation of the team, providing overall guidance and supervision
- Establishes standards, policies and procedures to achieve consistency and quality in systems and service
- Comprehends networking/distributed computing environment concepts and the design of consistent network-wide file system layouts
- Performs and/or oversees software and application development, installation and upgrades
- Collaborate with outside agencies and contacts for pricing, evaluation of products, technical support and knowledge base information
- Installs, configures and maintains windows networks, workstations, file servers, network cabling and other related equipment devices and systems
- Configure & deploy Cisco equipment which includes but not limited to switches, ASA's, Small Business routers, CUCM, CUCA, WLC, BGP Routers
- Setup & maintenance of Symantec Endpoint Protection
- Manages and maintains network equipment with assistance from the Network Department
- Very solid understanding of Windows and Cisco products and supports the installation and upkeep of the products
- Monitors use of network, email and Internet use with variety of software
- Maintain and respond in a timely manner to network and server anomalies and outages
- Troubleshoots network systems and applications to identify and correct malfunctions and other operational difficulties
- Manage internal network of the Corporate offices as well as 40 other remote sites
- Setup & maintain multiple VPN tunnels centralizing to the Corporate offices
- Configuration & maintaining Barracuda Web Filter, Message Archiver and Spam Filter
- Revise and update a yearly budget in IT
- Project management of planning, implementing, and delivering new IT services to the organization
Director of Technology
Penns Valley Area School District
Spring Mills, PA
01.2021 - 09.2021
- Provide supervision and oversight of the technology department and employees
- Managed large student/faculty machine deployments and oversight of the deployment project
- Comprehends networking/distributed computing environment concepts and the design of consistent network-wide file system layouts
- Provide supervision of the helpdesk system and management of tickets
- Responding and solving tickets within a timely fashion
- Manages and maintains network equipment
- Very solid understanding of Windows and Cisco products and supports the installation and upkeep of the products
- Performs and/or oversees software and application development, installation and upgrades
- Collaborate with outside agencies and contacts for pricing, evaluation of products, technical support and knowledge base information
- Installs, configures and maintains windows networks, workstations, file servers, network cabling and other related equipment devices and systems
- Configure & deploy Cisco equipment which includes but not limited to Meraki Switching, Meraki Access Points
- Setup & maintenance of Sophos Internet Security on all Faculty Devices
- Monitors use of network, email and Internet use with variety of software
- Maintain and respond in a timely manner to network and server anomalies and outages
- Troubleshoots network systems and applications to identify and correct malfunctions and other operational difficulties
- Manage internal network of the District Office as well as four School Buildings
- Configuration & maintaining iBoss Web Filtering on all Student/Faculty machines
- Revise and update a yearly budget in IT
- Project management of delivering new IT services to the organization
Network Administrator
CenClear
Bigler, PA
03.2013 - 01.2021
Network/Systems Administrator
MD Office Solutions, LLC
State College, PA
11.2011 - 03.2013
Education
Associates Degree - Computer Information Systems -
South Hills School of Business & Technology
Philipsburg, PA09.2011
Business Management -
Slippery Rock University
Slippery Rock, PA05.2009
Curwensville Area High School
Curwensville, PA06.2006
Skills
- Attention to Detail
- Time Management
- Infrastructure Planning
- Analytical Thinking
- Department management
- IT security policies
- Disaster Recovery
- Team building
- Business Analysis
- Virtualization Technologies
- Project Leadership
- Budget Administration
- Network Administration
- Cisco Unified Communications Management
- Cisco (ASA, Catalyst, WLC, WebEx, Room Kits)
- Meraki (MX, MS, MR, MT)
- Palo Alto, Adtran Firewall
- Microsoft 365 Enterprise (Cloud)
- Azure Cloud Technologies
- Google Workspace for Education
- AWS Cloud & Networking
- Adobe (Acrobat, Sign, Dreamweaver, Photoshop)
- Microsoft Office
- Web Site Design
- PHP Programming
- Microsoft SQL Server
Timeline
IT Director
CenClear
12.2022 - Current
Network Operations Manager
CenClear
09.2021 - 12.2022
Director of Technology
Penns Valley Area School District
01.2021 - 09.2021
Network Administrator
CenClear
03.2013 - 01.2021
Network/Systems Administrator
MD Office Solutions, LLC
11.2011 - 03.2013
Associates Degree - Computer Information Systems -
South Hills School of Business & Technology
Business Management -
Slippery Rock University
Curwensville Area High School
Similar Profiles
Tracy KephartTracy Kephart
Classroom Assistant at CenClearClassroom Assistant at CenClear
Karen BitnerKaren Bitner
3rd Teacher at Cenclear3rd Teacher at Cenclear
Elizabeth CrawfordElizabeth Crawford
Case Manager-Family Centers Program at CenClearCase Manager-Family Centers Program at CenClear
Amanda LinsenbiglerAmanda Linsenbigler
Practice Manager at Dr. Pierre Boumerhi, DMD, LLCPractice Manager at Dr. Pierre Boumerhi, DMD, LLC
Denise PicardDenise Picard
Customer Service Representative at Penn Highlands Home Medical EquipmentCustomer Service Representative at Penn Highlands Home Medical Equipment