Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Wilson Szeto

Chicago,IL

Summary

Dynamic and results-driven professional with experience at Jewels Osco, excelling in customer service and food safety. Proven ability to maintain cleanliness and hygiene while effectively managing stock replenishment. A strong multitasker and problem-solver, dedicated to enhancing customer experiences and ensuring operational efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Food Clerk

Jewels Osco
Chicago, IL
08.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted in unloading deliveries, stocking shelves, and organizing backroom areas.
  • Provided assistance with product selection when requested by customers.
  • Replenished merchandise on shelves as needed to ensure adequate inventory levels were maintained.
  • Worked closely with other store personnel to maintain a safe working environment for staff and customers alike.
  • Responded promptly to customer inquiries about products or services offered in the store.
  • Restocked items on display racks according to planogram specifications.
  • Located products for customers and provided suitable alternatives when needed.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Notified management of customer or employee accidents.
  • Followed instructions to properly arrange merchandise items.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Answered phone calls to assist customers with questions and orders.
  • Adhered to social distancing protocols and wore mask or face shield.

Registration Clerk

Career Group Companies
Chicago, IL
08.2022 - 04.2025
  • Streamlined registration process for conventions and events.
  • Verified customer credentials and distributed passes efficiently.
  • Assisted customers with pass-related inquiries to ensure satisfaction.
  • Operated register and facilitated pass sales during events.
  • Collaborated with colleagues and supervisors to improve overall customer experience.
  • Directed large groups to bolster workplace productivity.
  • Confirmed identities by verifying photo IDs, passports, and other entry documents.

Registration Clerk

Career Group Companies
Chicago, IL
02.2025 - 02.2025
  • Processed payments for ticket sales to events.
  • Verified identities of attendants to ensure security.
  • Guided attendants by providing clear directions.
  • Assisted in setting up vendor stations for future events.

Education

High School Diploma -

Thomas Kelly College Prep
4136 S California Ave, Chicago, IL 60632
06-2022

Skills

  • Cleanliness and hygiene
  • Food safety and sanitation
  • Food Storage
  • Stock replenishment
  • Computer skills
  • Creative thinking
  • Multitasker
  • Perseverance
  • Strong willed
  • Problem-solving

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Limited

Affiliations

  • Play's video games and keeping up with latest news on the topic.
  • Read manga/manhwa/novels.
  • I always enjoy listening to audiobooks.
  • I spend a lot of time building models as a hobby.

Timeline

Registration Clerk

Career Group Companies
02.2025 - 02.2025

Food Clerk

Jewels Osco
08.2022 - Current

Registration Clerk

Career Group Companies
08.2022 - 04.2025

High School Diploma -

Thomas Kelly College Prep

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Wilson Szeto