A first-generation college graduate with years of experience working with underprivileged communities and clients with multi-cultural backgrounds.
Overview
6
6
years of professional experience
Work History
Consultant
Multiple Agencies
12.2021 - Current
Implemented organizational workflows to school and hospital settings across the United States, including UAB Hospitals & Yale New Haven Health, as well as high school systems
Experienced in working with students and staff from various cultural and socioeconomic backgrounds
Facilitated 1:1 sessions and set goals for end-users to adopt healthy habits and create structure
Reviewed and composed EOD reports to gauge user readiness for implementation
Case Manager
HURTT Family Health Clinic
06.2019 - 06.2021
Developed and implemented comprehensive case management plans to address client needs and goals
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
Behavioral Therapist
Behavioral Health Works
07.2017 - 07.2019
Responsible for recording data based on behavioral patterns of clients through a consolidated software program
Implemented behavioral intervention plans created by clinical supervisors.
Collected session data to aid in treatment planning and assessment.
Volunteer
Sunrise Senior Living
01.2019 - 05.2019
Assisted with special events and programs.
Built meaningful relationships with a specified number of seniors and their families to understand each individual's background
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - Sociology
California State University - Fullerton
Fullerton, CA
06.2019
Skills
Fluent Vietnamese
Intermediate Spanish
Salesforce CRM experience
Microsoft Office and G-Suite proficient
Zoom, Canva, & Mailchimp experience
Strong interpersonal engagement skills
Knowledge of Higher Education resources and counseling
Strong written, public speaking, and presentation skills