Summary
Work History
Education
Skills
Timeline
Generic

Man Ho Lo

Summary

Trilingual communication major student interested in learning event planning, media and marketing strategy. Dedicated learner and team player. Have a strong sense of team working and communication. Passionate about learning new knowledge and create positive work experience.

Work History

Customer Service Specialist

MCL Cinema
Tseung Kwan O, Hong Kong
09.2017 - 01.2018
  • Processed tickets transaction
  • Provided best options to customers and troubleshoot in a timely manner
  • In charged of crowd control in the theater before and the
    end of the movie
  • Handled customers' phone call for tickets
    cancellation and reward

Education

Bachelor of Arts - Communications

University Of California, San Diego
La Jolla
06.2019

Associate of Arts - Communication

Santa Monica College
Santa Monica
12.2015

Skills

  • Proficient in English,Cantonese and Mandarin
  • Experienced in Mac OS, IOS and Microsoft windows
  • Excellent communication skill to drive team goal
  • Ability to plan and troubleshoot
  • Microsoft Excel, Power Point, Teams and One Drive
  • Experienced in Adobe Premiere
  • Effective organizational skills

Timeline

Customer Service Specialist

MCL Cinema
09.2017 - 01.2018

Bachelor of Arts - Communications

University Of California, San Diego

Associate of Arts - Communication

Santa Monica College

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Man Ho Lo