Wilta Napoleon
Sunrise,FL
Overview
20
20
years of professional experience
Work History
Customer service clerk
7_Eleven store
Sunrise, FL
04.2025 - Current
- Operated cash register and handled cash, card, and mobile transactions.
- Greeted convenience store customers and answered questions about prices and store policies.
- Maintained well-stocked shelves and displays to enhance the customer shopping experience.
- Monitored expiration dates and ensured removal of outdated products to uphold store quality standards.
Nursing Assistant
Nursecare agency
West Palm Beach, Florida
07.2008 - 12.2013
- Monitored vital signs and reported changes to supervising nurses.
- Facilitated patient mobility, transfers, and safe repositioning to enhance comfort and prevent injury.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Supported Nursecare agency clients with bathing, dressing, and daily hygiene care.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Conveyed patient needs effectively to nurses, families, and care teams to support coordinated care and timely interventions.
- Recorded care tasks and patient observations in shift records to ensure accurate monitoring and continuity of care.
- Followed infection control procedures during all Nursecare agency assignments.
- Conducted regular rounds to check on patients' safety and proactively address issues.
Warehouse Worker
Randstad
Fort Lauderdale , Florida
03.2010 - 11.2012
- Picked orders from pick lists and staged shipments.
- Sorted incoming goods and organized storage locations.
- Followed safety procedures and kept work areas clean.
- Assisted team members with daily warehouse tasks.
- Kept shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Customer Service Cashier
BP Gas Station Service
Plantation, Florida
07.2006 - 05.2010
- Delivered friendly customer service and addressed customer needs, fostering a welcoming environment
- Provided a friendly greeting to enhance customer experience; and processed fuel and convenience store purchases at BP register
- Assisted customers with product questions, pump directions, and payment issues
- Balanced cash drawer and verified payments during busy BP service shifts
- Restocked snacks, drinks, and fuel station supplies throughout the sales floor
- Monitored lottery, tobacco, and age-restricted sales for BP policy compliance
- Managed phone calls and relayed service requests to BP station management, ensuring timely resolution of customer inquiries
- Trained new cashiers on register procedures and customer service routines
Education
High School Diploma -
Cornerstone Christian School
Townsend,Ga01-2010
Skills
- Point of sale
- Cash handling
- Register operations
- Payment processing
- Sales transactions
- Inventory control
- Customer service
Timeline
Customer service clerk
7_Eleven store
04.2025 - Current
Warehouse Worker
Randstad
03.2010 - 11.2012
Nursing Assistant
Nursecare agency
07.2008 - 12.2013
Customer Service Cashier
BP Gas Station Service
07.2006 - 05.2010
High School Diploma -
Cornerstone Christian School