Wimpea Mambia
Chicago,IL
Summary
Experienced bartender skilled in serving diverse clientele and managing inventory effectively. Maintains high standards of cleanliness while assessing customer preferences to improve service quality. Demonstrates exceptional multitasking abilities and strong customer service skills in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Food and Beverage Manager
Auditorium Theatre Of Roosevelt University
Chicago, USA
12.2021 - Current
- Tracked supplies and ordered inventory to ensure consistent availability and quality of offerings.
- Provided exceptional customer service to guests in a timely and efficient manner.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in an efficient and professional manner.
Head Bar/Bartender
Blueplate Catering
Chicago, USA
05.2016 - 02.2026
- Trained and supervised junior bartenders on drink preparation and customer service.
- Handled inventory management, ordering supplies, and tracking usage levels.
- Created a welcoming atmosphere through engaging interactions with patrons.
- Mixed drinks to customer specifications and preferences.
Bartender
Horseshoe Casino
Hammond, IN
03.2017 - 03.2020
- Poured and prepared drinks for patrons promptly to ensure satisfaction and enhance service flow.
- Managed bar inventory, restocked supplies, and ordered spirits, beers, wines, and mixed drinks to maintain stock levels.
- Set up bar for operation, secured cash bank, and organized service bar for optimal patron experience.
Education
Chicago State University
Chicago, IL06-2008
Skills
- Safe serving practices
- Outstanding customer service
- Bar service preparation
- Clear and effective communication
- Hospitality and accommodation
- Beverage knowledge
Certification
- BASSET Certified
- ServSafe
Timeline
Assistant Food and Beverage Manager
Auditorium Theatre Of Roosevelt University
12.2021 - Current
Bartender
Horseshoe Casino
03.2017 - 03.2020
Head Bar/Bartender
Blueplate Catering
05.2016 - 02.2026
Chicago State University