Wina Jonaie
LA GRANDE,OR
Summary
Accomplished Head Housekeeper at Lagrande Inn, adept in streamlining operations to enhance efficiency and reduce costs by over 20%. Excelled in emergency management, prioritizing guest safety, and leading staff training with a focus on superior cleanliness and customer service. Skilled in housekeeping practices and fostering a team-oriented environment.
Overview
9
9
years of professional experience
Work History
Prep Cook
Grande Ronde Retirement
La Grande, OR
08.2024 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
Prep Cook, Backline
Arby's
La Grande, OR
07.2023 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Stocker Apparel
Walmart
La Grande, OR
06.2020 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Frying Donuts
Safeway
La Grande, OR
08.2017 - 01.2020
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Contributed to the overall success of the bakery by readily adapting to changes in recipes, procedures, or customer preferences.
- Contributed to increased sales by creating visually appealing donut displays that attracted customer attention.
- Collaborated with team members to fulfill large orders efficiently and within tight deadlines.
- Maintained a clean and organized workspace, adhering to health and safety regulations for optimal food production.
- Boosted customer satisfaction with timely donut production while keeping up with demand during peak hours.
- Ensured consistent product quality by following established recipes and procedures during the mixing process.
- Rotated product in coolers and freezers according to FIFO processes.
- Assisted in ordering products and supplies needed for daily operations.
Head Housekeeper
Lagrande Inn
La Grande, OR
03.2015 - 08.2016
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Education
Marshall Islands High School
MajuroSkills
- Housekeeping knowledge
- Cleaning practices
- Customer service focus
- Cleaning and sanitation
Timeline
Prep Cook
Grande Ronde Retirement
08.2024 - Current
Prep Cook, Backline
Arby's
07.2023 - Current
Stocker Apparel
Walmart
06.2020 - 06.2023
Frying Donuts
Safeway
08.2017 - 01.2020
Head Housekeeper
Lagrande Inn
03.2015 - 08.2016
Marshall Islands High School