Windy Virgil MSN RN
Anaheim,CA
Summary
Knowledgeable and highly skilled Director of Maternal Child Health Services with over 15 years of leadership experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
18
18
years of professional experience
Work History
Director of Maternal Child Health Service
Kaiser Permanente
Anaheim, CA
07.2023 - Current
- Developed policies and procedures to ensure compliance with regulations and standards of care.
- Created effective action plans demonstrating accountability and management of department performance and productivity.
- Assisted in developing budgets for operational expenses.
- Collaborated with a multi-disciplinary team to develop protocols, policies, and procedures for the implementation of regional NICU and Pediatric Transport Teams.
- Collaborated with senior and regional leadership to set organization and perinatal performance metrics.
Director of Maternal Child/Women's Health Services
Dignity Health California Hospital
Los Angeles
06.2021 - 07.2023
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Identified opportunities for improvement in operational performance metrics.
- Implemented changes needed to correct deficiencies found during regulatory surveys.
- Mitigated business risks by working closely with staff members and assessing performance.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Director of Women's Services
Centennial Hills Hospital Medical Center
Las Vegas, NV
08.2012 - 05.2021
- Managed and organized all aspects of the service line to include financial, regulatory, staff and business development, operations improvement, strategic planning, quality and performance improvement, and patient safety.
- Successfully developed a department-based onboarding program for newly hired staff aimed towards RN retention and employee engagement.
- Direct oversight and management of multiple expansion projects, licensure, and recertification between 2010-2021.
- Forecasted opportunities/needs based on trends and historical data.
- Achieved and maintained breastfeeding rates of 80% and higher in the NICU over 2 years.
- Maintained zero CLABSI rates over 3 years in the NICU.
- Implemented Family Integrated Care in the NICU to support parent engagement and partnership with the care team.
- Implemented a Donor Milk program and infant-driven feeding protocols to support the growth and development of neonates.
- Collaborated with the business development and marketing teams to promote and increase business for the service line.
- Implemented discharge teaching classes in support of a safe transition from the hospital to home for mothers and infants.
Manager of Women's Services
Centennial Hills Hospital Medical Center
Las Vegas, Nevada
03.2012 - 08.2012
- Functioned as liaison for nursing staff, physicians and families.
- Responsible for the daily operations of the department such as payroll, employee schedules, and staff engagement.
- Knowledgeable of healthcare trends which supported integration and strategic planning of daily operations of the department.
- Performed Hourly Rounding to ensure patient safety while facilitating care needs.
Clinical Supervisor
Centennial Hills Hospital Medical Center
Las Vegas, NV
11.2009 - 03.2012
- Coordinated weekly work schedules for all department employees.
- Provided routine management and emergency response with authoritative and professional manner.
- Interviewed applicants and made recommendations for new hires.
- Evaluated patients, determined care needs and managed implementation of treatment plan.
Staff Nurse
Centennial Hills Hospital Medical Center
Las Vegas, NV
12.2007 - 11.2009
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Staff Nurse
University Medial Center
Las Vegas, NV
05.2006 - 10.2009
- Applied the nursing process to deliver safe, therapeutic care and support for women and infants before, during, and after childbirth.
- Demonstrated strong clinical assessment skills and critical thinking in the management of complex maternal conditions.
Education
Doctor of Nursing Practice -
Grand Canyon University
Phoenix, AZ03-2026
Master of Science - Nursing Leadership
Grand Canyon University
Phoenix, AZ10-2019
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05.2016
Associate of Applied Science - Nursing
College Of Southern Nevada
Las Vegas, NV05.2006
Skills
- Policy and program development
- Financial operations oversight
- Service utilization improvements
- Leadership and staff development
- Project planning and coordination
- Risk mitigation and management
- Regulatory compliance
- Complex problem solving
- Integrity and transparency
- Cultural awareness and sensitivity
- Staff training and development
- Conflict resolution
- Relationship and team building
- Process improvement implementation
Certifications & Licensure
Basic Life Support (10/2024)
Registered Nurse, CA (9/2024)
Registered Nurse, NV (8/2024)
Certified Nurse Manager & Leader (CNML)- In Progress
Professional Organizations & Committees
- Association of Women's Health Obstetrical and Neonatal Nurses (AWHONN)
- High Reliability Organization (HRO) Committee Member
Awards & Accomplishments
- IBCLC Care Award Recipient, 2018 & 2020.
- Blue Distinction Center + Designation in Maternity Care, 2018, 2019, & 2020.
Timeline
Director of Maternal Child Health Service
Kaiser Permanente
07.2023 - Current
Director of Maternal Child/Women's Health Services
Dignity Health California Hospital
06.2021 - 07.2023
Director of Women's Services
Centennial Hills Hospital Medical Center
08.2012 - 05.2021
Manager of Women's Services
Centennial Hills Hospital Medical Center
03.2012 - 08.2012
Clinical Supervisor
Centennial Hills Hospital Medical Center
11.2009 - 03.2012
Staff Nurse
Centennial Hills Hospital Medical Center
12.2007 - 11.2009
Staff Nurse
University Medial Center
05.2006 - 10.2009
Doctor of Nursing Practice -
Grand Canyon University
Master of Science - Nursing Leadership
Grand Canyon University
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science - Nursing
College Of Southern Nevada
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