WINFRED NAMUSITWA
Smokey Point Hospital
Everett,WA
1
Certification
8
years of professional experience
Compassionate and energized. Iam passionate and a dependable Caregiver with 6 years of experience in daily living assistance, first aid and safety. Basic understanding of homelessness and various characteristics of homeless adult population. I pay special emphasis on challenges related to severe and persistent mental illness and substance use disorders among my patients. I have the ability to communicate and work effectively with staff from various backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and bizarre behaviors. I subscribed to philosophy of cooperation and continuity across programs and of consideration and respect for clients. Skilled in problem-solving and providing compassionate care to clients, while maintaining a clean and safe environment. Demonstrated excellent communication skills and ability to adapt to individual needs and preferences. Experienced working with diverse individuals and community members, with a strong commitment to dignity, empathy, teamwork, and a safe and supportive living environment.
Work History
Mental Health Technician
1 Year 9 Months- Support clients with personal care, daily activities, safety, and individual needs.
- Communicate effectively with clients, nurses, and care team members to support continuity of care.
- Maintain accurate documentation and protect confidential client information.
- Respond appropriately to client concerns and changing needs.
- Manage all building operations in the absence of other project and clinical staff as assigned.
- Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems.
- Maintain safety and security by monitoring all general access areas and enforcing project rules.
- Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.
Direct Support Professional Behavioral
2 Years 9 Months- Delivered Direct Care and behavioral support for clients with acute psychiatric conditions.
- Facilitated daily living activities for individuals with disabilities, promoting independence and personal growth.
- Assisted in implementing individualized support plans, ensuring tailored approaches to client needs.
- Collaborated with multidisciplinary teams to develop and review care strategies for optimal outcomes.
- Monitored client progress and well-being, documenting changes and reporting concerns to appropriate personnel. Interact with residents in the general milieu and common areas.
- Assist clinical staff in the coordination of services to residents; contact residents outside service providers as necessary.
- Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence.
- Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.
2 Years
- Assist residents with activities of daily living, personal care, meals, transfers, bathing, dressing, and grooming.
- Observe residents and report changes in condition to nursing staff.
- Provide compassionate support while promoting dignity, safety, and comfort.
- Work cooperatively with nurses and other staff to meet resident needs.
- Initiate appropriate response to maintenance requests.
- Participate in staff meetings and training courses.
- Assist with other property management functions as assigned.
Client Engagement Specialist
3 Years- Proactively engage clients and community members in public spaces.
- Coordinate real-time intervention for crises.
- Initiate and maintain appropriate social interactions with clients and prospective
- Commitment to Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice
- Integrate experience with behavioral health and substance use conditions into work with clients and prospective clients.
- Write significant events involving residents and building operations activities in a daily log; read log daily.
- Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections.
- Respond to resident complaints.
- Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary
Education
- CERTIFICATIONS AND COMPLIANCE TRAINING:
- Clinical behavioral technicians (CBT) am still perusing it
- AHA - Basic Life Support for Healthcare Providers (CPR)
- Nursing Assistant Certification
- Nursing Assistant Registered Home Care Aide Certification
- WA Food Handler Certification
Bachelor's degree - Procurement in Management
- HCA (HOME CARE AIDE) CERTIFICATION
- Certificate in Environmental health and safety
- Certificate in Guidance and counseling in HIV/AIDS
Skills
Resident Support & Engagement
Problem Solving
Activities of Daily Living
Communication & Active Listening
Records
Confidentiality
Team Collaboration
Compassion
Crisis Response &
Patient/Resident Safety
Documentation & Daily
HIPAA &
Empathy &
Certification
- De-Escalation Techniques
- Excel Health Careers Training Des Moines
- CERTIFICATE OF COMPLETION (CNA)
- Certified Nursing Assistant.
- Agape Healthcare Professionals Institute LLC 240
- Auburn Way S
- Supply.
Timeline
Mental Health Technician
Quilceda community services
01.2025 - CurrentRead More
Direct Support Professional Behavioral
Smokey Point Hospital
01.2024 - CurrentRead More
Cottages at Millcreek Memory Care
01.2023 - 01.2025Read More
Client Engagement Specialist
COLORADO COALIATION FOR HOMELESS
01.2019 - 01.2022Read More
Makerere University
Read More
Makerere University
Bachelor's degree from Procurement in Management
Read More
Read More