Winfridah Kyandaluba
Los Angeles,CA
Summary
Customer-focused professional with experience in banking and client support. Skilled in communication, problem-solving, and using CRM tools. Experienced in handling inquiries, resolving customer issues, and managing client relationships. Seeking remote customer service roles as an independent contractor
Overview
2
2
years of professional experience
Work History
Caregiver
The Ripepi
Parma, Ohio
08.2024 - 08.2025
- Assisted client with daily living activities, ensuring comfort and safety.
- Developed personalized care plans based on individual needs and preferences.
- Monitored patient health, reporting changes to healthcare providers promptly.
- Administered medication and managed medical equipment for client use.
Retail Banker Float
Lake City Bank
Fort Wayne, IN
07.2023 - 06.2025
- Assisted clients with account inquiries and transactions to enhance customer satisfaction.
- Processed loan applications efficiently while ensuring compliance with regulatory standards.
- Educated customers on banking products to promote financial literacy and informed decision-making.
- Collaborated with team members to streamline branch operations and improve service delivery.
Education
Bachelor of Science - International Business
Grace College
Winona Lake, IN05.2023
Skills
- Effective communicator
- Attention to details
- Time management
- Team collaboration
- Customer service
- Problem-solving
Languages
English
Full Professional
Spanish
Limited Working
Bemba
Full Professional
Timeline
Caregiver
The Ripepi
08.2024 - 08.2025
Retail Banker Float
Lake City Bank
07.2023 - 06.2025
Bachelor of Science - International Business
Grace College