Wingyi Xu
SAN GABRIEL,CA
Summary
Hands-on experience working at the front desk in a medical office. Skilled in patient communication, appointment scheduling, and insurance verification. Able to communicate effectively in English and Chinese, with fluency in Mandarin and Cantonese.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Front Desk
Progressive Health Center
Alhambra, California
10.2025 - Current
- Managed phone calls and scheduled appointments to ensure efficient patient flow.
- Verify patients’ insurance information and coverage.
- Follow up with patients who have missed or delayed appointments.
- Supported patients during therapy and treatment sessions to enhance their experience.
- Coordinated with law offices to relay patient information and case updates.
Front Desk
Sun Imaging, Inc.
Los Angeles, California
09.2025 - 10.2026
- Answer phone calls and communicate with patients with questions and concerns.
- Schedule patient appointments and provide appointment reminders to enhance attendance.
- Verify patients' insurance information and check insurance coverage.
Education
Dental Hygiene
Pasadena City College
Pasadena, CA08-2026
Skills
- Treatment support
- Appointment Scheduling
- Insurance Verification
- Patient Communication
- Data Entry
- Microsoft Office (Word, PowerPoint, Excel)
Languages
English
Limited
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Timeline
Front Desk
Progressive Health Center
10.2025 - Current
Front Desk
Sun Imaging, Inc.
09.2025 - 10.2026
Dental Hygiene
Pasadena City College