Niria Velazquez-Laque
San Antonio,TX
Summary
Friendly and reliable Licensed Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa, with willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Front Desk
San Antonio Gastroenterology
02.2014 - 12.2015
- Answer calls/ assist with patient care, assist with doctors orders
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Trained new team members on company procedures, customer service and issue resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained confidentiality of sensitive data to protect customer and business information.
Front Desk
Your Eyes Optical
02.2016 - 04.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Trained new team members on company procedures, customer service and issue resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Esthetician
Signature Massage & Bodywork LLC
Castroville, TX
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Informed guests of appropriate products available to increase retail sales.
- Educated patients on treatment options.
Education
Interpreter - American Sign Language (ASL)
San Antonio College
San Antonio, TXEsthetician - Skin
Ogle School Hair Skin Nails
742 NW Loop 410 Unit 226 San Antonio, TX 78216 Uni12.2022
Skills
- Sensitive Information Handling
- Time Management
- Client Intakes
- Skin Condition Diagnosis and Treatment
- Chemical Facial Peels
- Sanitation Standards
- Upselling Strategies
- Retail Effectiveness
- Spa Treatment Services Expertise
Certification
- PCA- Chemical Peel
- DERMALOGICA CERTIFIED
- CLEAN TOUCH CERTIFIED
- BARBACIDE CERTIFIED
Languages
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Esthetician
Signature Massage & Bodywork LLC
06.2023 - Current
Front Desk
Your Eyes Optical
02.2016 - 04.2018
Front Desk
San Antonio Gastroenterology
02.2014 - 12.2015
Interpreter - American Sign Language (ASL)
San Antonio College
Esthetician - Skin
Ogle School Hair Skin Nails
- PCA- Chemical Peel
- DERMALOGICA CERTIFIED
- CLEAN TOUCH CERTIFIED
- BARBACIDE CERTIFIED
Similar Profiles
Monica MartinezMonica Martinez
Front Desk Receptionist at Gastroenterology Clinic of San AntonioFront Desk Receptionist at Gastroenterology Clinic of San Antonio
Cristino OlivaresCristino Olivares
Training and Implementation Specialist at Gastroenterology Consultants of San AntonioTraining and Implementation Specialist at Gastroenterology Consultants of San Antonio
Jordan Gooch PA-C, MPASJordan Gooch PA-C, MPAS
Physician Assistant Certified at Gastroenterology Consultants of San AntonioPhysician Assistant Certified at Gastroenterology Consultants of San Antonio