WINIFRED BENNETT
Phoenix,AZ
Summary
Dynamic professional with a proven track record of excelling in fast-paced environments while effectively managing multiple tasks and maintaining high productivity. Strong problem-solving skills and adaptability enable thriving as both a collaborative team member and an independent contributor. Highly motivated and eager to embrace new challenges, continuously seeking opportunities for growth and development. Committed to delivering exceptional results and positively contributing to organizational success.
Overview
31
31
years of professional experience
Work History
Medical Assistant
ARIZONA PULMONARY SPECIALISTS LTD.
11.2007 - Current
- Prepared patient rooms prior to their arrival.
- Communicated with patients by phone and via written correspondence.
- Read and recorded temperature, pulse and respiration.
- Worked with Pulmonary, Infectious Disease, Rheumatology Doctors.
- EKG, Vitals, Injections, Spirometry, 6min walks, checking INR's
- Coordinated appointments, ensuring efficient patient flow within the clinic.
- Implemented electronic health record systems, improving data accuracy and accessibility.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Measured patient spirometry.
- Obtained client medical records, for upcoming patient appointment retrieving all pertinent records ie: ct scans, cxr, echo, office note from referring doctors offices, making sure all records are uploaded into EHR.
Medical Assistant
PALO VERDE CLINIC
07.2005 - 11.2007
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
- Set up appointments for physician visits and procedures.
- Took messages from patients and relayed them to the appropriate staff.
- Measured patient vital signs. Measured patient EKGs.
- Sensitive to the needs of geriatric patients.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Operations Specialist/Gate Supervisor/CSR
MESA AIRLINES INC
05.1994 - 06.2005
- Issued travel and hotel vouchers for passengers on overbooked and canceled flights. Printed itineraries and tickets for passengers.
- Responded politely to passenger complaints regarding ticketing.
- Announced flight status updates and information about gate changes over airport's paging system.
- Communication between flight crew with arrival gates, and translated to ground ramp personnel's for preparations for aircraft arrival.
- Gate agent, ticketing agent and station accounting.
Education
CERTIFICATE - MEDICAL ASSISTANT
Pima Medical Institute
Mesa, AZ01.2005
ENGINEERING - undefined
San Juan College
Farmington, NM01.1994
Skills
- Proficient in medical terminology
- Knowledge of medical procedures
- Multi-disciplinary healthcare practice
- Dependable and reliable
- Proficient in patient-handling equipment
- Patient communication
- Vital sign monitors
- Collaborative team member
- HIPAA compliance
- Patient scheduling
- Customer service
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Electronic health records
- Electronic medical records
- Compassionate
- Appointment setting
- Patient care coordination
- Medical office administration
- Complex Problem-solving
- Prioritizing stat orders
Timeline
Medical Assistant
ARIZONA PULMONARY SPECIALISTS LTD.
11.2007 - Current
Medical Assistant
PALO VERDE CLINIC
07.2005 - 11.2007
Operations Specialist/Gate Supervisor/CSR
MESA AIRLINES INC
05.1994 - 06.2005
ENGINEERING - undefined
San Juan College
CERTIFICATE - MEDICAL ASSISTANT
Pima Medical Institute
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