Summary
Overview
Work History
Education
Skills
Timeline
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Winifred Stiefel

Greenville,OH

Summary

Dedicated Coffee Barista brings energetic and enthusiastic approach to serving high-caliber items to customers. Hands-on attitude toward crafting quality beverages and food items. Detailed understanding of necessary health-related obligations concerning cleaning, scrubbing and sanitizing surfaces. Brings customer-focused approach to service delivery.

Overview

4
4
years of professional experience

Work History

Coffee Barista

Rob Garret
08.2021 - 09.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Handled OLTP systems, payment processing, cash change and issuing of receipt.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Concert Employee

Rose Music Center
05.2021 - 09.2021
  • Kept venue safe, clean and presentable for guests and staff.
  • Greeted guests, scanned tickets, answered questions and helped with seat location.
  • Guided guests to exits and assisted with emergencies.
  • Helped guests with special needs such as assisting with seat accommodations.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Properly trained in multiple cooking facilities such as skyline chili, and rapid-fire pizza
  • Kept composure while bartending
  • Would arrive to work early to properly stock entire venue

Fast Food Worker

Dairy Queen Grill & Chill
09.2019 - 08.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Checked equipment for proper temperatures to keep food safe for consumption.

Education

Bachelor of Science - Biology And Media Studies

Ohio University
Athens, OH
05.2026

Skills

  • Production Preparation
  • Process Control
  • Industry Trends
  • Portion Sizes
  • Shift Work
  • Coffee and Tea Preparation
  • Coffee Grinding
  • Cash Control
  • Food Serving and Preparation
  • Serve Customer Needs
  • Training

Timeline

Coffee Barista

Rob Garret
08.2021 - 09.2023

Concert Employee

Rose Music Center
05.2021 - 09.2021

Fast Food Worker

Dairy Queen Grill & Chill
09.2019 - 08.2021

Bachelor of Science - Biology And Media Studies

Ohio University

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Winifred Stiefel