Winifred Tinney
Los Lunas,NM
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.
Overview
20
20
years of professional experience
Work History
Transit Supervisor
Mid Region Council Of Governments
Los Lunas, NM
06.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Acting Supervisor
Mid Region Council Of Governments
Rio Rancho, NM
04.2006 - 06.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Dispatcher
City Of Rio Rancho
Rio Rancho, NM
12.2005 - 01.2010
- Directed dispatching, routing and tracking of fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Education
Medical Math, Anatomy And Physiology, Phlebotomy
Red River Vo-tech
Duncan OklahomaSkills
- Continuous Improvement Projects
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Safe Work Methods
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Shift Coverage
- Job Assignments
- Leadership
Timeline
Transit Supervisor
Mid Region Council Of Governments
06.2020 - Current
Acting Supervisor
Mid Region Council Of Governments
04.2006 - 06.2020
Dispatcher
City Of Rio Rancho
12.2005 - 01.2010
Medical Math, Anatomy And Physiology, Phlebotomy
Red River Vo-tech
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