Winifred Tinney
Los Lunas,NM
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.
Overview
20
20
years of professional experience
Work History
Transit Supervisor
Mid Region Council Of Governments
Los Lunas, NM
06.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Acting Supervisor
Mid Region Council Of Governments
Rio Rancho, NM
04.2006 - 06.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Dispatcher
City Of Rio Rancho
Rio Rancho, NM
12.2005 - 01.2010
- Directed dispatching, routing and tracking of fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Education
Medical Math, Anatomy And Physiology, Phlebotomy
Red River Vo-tech
Duncan OklahomaSkills
- Continuous Improvement Projects
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Safe Work Methods
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Shift Coverage
- Job Assignments
- Leadership
Timeline
Transit Supervisor
Mid Region Council Of Governments
06.2020 - Current
Acting Supervisor
Mid Region Council Of Governments
04.2006 - 06.2020
Dispatcher
City Of Rio Rancho
12.2005 - 01.2010
Medical Math, Anatomy And Physiology, Phlebotomy
Red River Vo-tech
Similar Profiles
Mark ChavezMark Chavez
Train Dispatcher at Mid Region Council of GovernmentsTrain Dispatcher at Mid Region Council of Governments
Ryan WillisRyan Willis
Pool Manager at Centre Region Council Of GovernmentsPool Manager at Centre Region Council Of Governments
Stefanie MartinStefanie Martin
Substitute Teacher at Southwestern Ohio Council of GovernmentsSubstitute Teacher at Southwestern Ohio Council of Governments