Winnie Evans
Mojave,USA
Summary
I'm a highly motivated worker currently seeking for part time to full time employment. I want to obtain more training skills to enhance my customer service performance and also to be nurtured with a new environment. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cashier
Chevron
2025.03 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area, ensuring a positive shopping experience.
- Assisted customers with inquiries, providing product information and resolving issues.
- Managed cash drawer, balancing daily receipts to ensure accuracy and accountability.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented inventory management practices to track product availability and minimize waste.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
- Collaborated with team members to optimize checkout processes during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Grocery Outlet
2024.01 - 2025.01
- Job Duties : Greet each customer, scan in all food and general merchandise, face all inventory, balance cash drawer. Clean all areas of the cashier Frontline, Go backs and mark downs.
Stocker (Seasonal)
Nordstrom
2023.10 - 2023.11
- Receive and stock merchandise. Unloading truck orders. Breakdown boxes and clean up areas. Help out with fulfillment orders and rearrange/organize different stockroom areas, markdowns, price checks, help direct guest to the right area that they're searching for.
Crew Member
Taco Bell
2023.09 - 2023.11
- Greet customers, take guests orders, pack orders and present orders, balance cash drawer, clean and stock inventory, janitorial services.
Server
Denny's
2023.06 - 2023.11
- Greet and Invite guests in while I seat them to an available booth. Take drink and food order and serve them. Clean and stock inventory. Side jobs when down time. Balance out cash drawer and input orders on P.O.S system and charge both credit/debit machine or cash payments.
General Manager
Jersey Mike's
2021.02 - 2023.08
- Job Duties: Oversee all of my staff. Marketing, take care of any customer concerns and or complaints. Check and respond to all of my emails. Order and count weekly inventory. Reorganize store to company standards. I demonstrate to my team on how to thoroughly clean the store, open line of communication and accountability. Effectively communicate with my management team to insure we become more of a successful team. Greet customers and engage in conversation while slicing subs. Making each customer feel welcomed. I multitask keeping Slicer clean and maintain a heavy lunch/dinner rush while following O.S.H.A guidelines, and have all crew S.I.P (Stay in Place) on their stations. I make sure I communicate what subs are coming down giving customers our promised brand and overseeing the sprinkler making sure they ask each customer “would they like it Mike’s Way?” I encourage them to engage with each of our valued customers wrapper to build relationships. Make sure the team sprinkles each sub according to training, watching wrap sub completely and bag for the cashier to finalize transaction and bag to go customer. Also follow a daily cleaning list. Meet prep, bake fresh cookies. Daily bread count. Always made sure to communicate my Department Manager and Assistant Manager on the daily report. Mid-day count and light paperwork.
Crew Trainer
McDonald's
2014.08 - 2020.05
- Job Duties: Focusing on training new crew and retrain current crew on proper procedures within the store. This includes the following (welcoming our guests with a smile, taking orders timely and accurate, pack and present orders, as well as new developed delivery orders, balancing a cash drawer and the credit card machine. Teach them safety and sanitation of all heavy machines, the front and back store. How to stock inventory, how to clean the grills and back wash. Learned to build each other as a team under a stress. Take care of customer concerns and or complaints). Also follow the closing procedures in the drive thru area and report to night shift manger before fully closing drive thru.
Sandwich Artist
Subway
2011.12 - 2014.02
- Job Duties: Welcome customer's and prepare desires sandwich. Prepped fresh meats, veggies, breads, and cookies while maintaining OSHA guidelines. Cleaned and stocked inventory. Maintenance for lobby and kitchen. Took phone order, balanced cash drawer and also took care of light paper work. Learned to work under high stress quick and efficiently. Built positive relationships and connect with both co workers and customer’s.
Sales Representative
Vector Marketing
2007.02 - 2008.09
- Job Duties: Sold high quality kitchen cutlery and a few out door items. Developed trust from customers and trained for public speaking. Worked with cash and debit transactions.
Education
Trade - Medical Assistant
Wyotech
Long Beach, CA01.2012
Skills
- Time Management
- Cash handling
- Typing
- Hospital experience
- Food Safety
- Shift management
- Guest relations
- Bussing
- Merchandising
- Host/Hostess
- Kitchen management
- Food Handling
- Food Service
- Supervising Experience
- Expediting
- Cash management
- Shift Management
- Cooking
- POS
- Customer service
- Upselling
- Public Speaking
- Sales management
- Janitorial experience
- Cashiering
- Retail sales
- Restaurant experience
- Restaurant Management
- Cash register
- Heavy lifting
- Meal Preparation
- Retail Sales
- Serving Experience
- Microsoft Office
- Food Production
- Basic math
- Math
- Supervising experience
- Sales
- Busser
- Kitchen Experience
- Restaurant Experience
- Communication skills
- Budgeting
- Sales strategy
- Food handling
- Presentation skills
- Cleaning Experience
- Door-to-door
- Guest Services
- Food Preparation
- Serving
- Guest services
- English
- Kitchen Management Experience
- Marketing
Certification
Food Handler Certification
Assessments
Work motivation — Proficient
May 2020
Level of motivation and discipline applied toward work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Cashier
Chevron
2025.03 - Current
Cashier
Grocery Outlet
2024.01 - 2025.01
Stocker (Seasonal)
Nordstrom
2023.10 - 2023.11
Crew Member
Taco Bell
2023.09 - 2023.11
Server
Denny's
2023.06 - 2023.11
General Manager
Jersey Mike's
2021.02 - 2023.08
Crew Trainer
McDonald's
2014.08 - 2020.05
Sandwich Artist
Subway
2011.12 - 2014.02
Sales Representative
Vector Marketing
2007.02 - 2008.09
Trade - Medical Assistant
Wyotech