Winnie (Yong Yan) Hu
Brooklyn,New York
Summary
Driven professional with a proven track record at Integrity Auto Group, excelling in customer service and assistance. Demonstrated expertise in Microsoft Office and QuickBooks, enhancing operational efficiency. Adapted easily to new methods, significantly improving transaction accuracy and customer satisfaction. Skilled in negotiating and empathetically addressing customer needs, ensuring positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Fortune Palace Restaurant
06.2023 - 04.2024
- Welcomed customers and responded promptly to their needs
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of the shift
Auto Sales Representative
Integrity Auto Group
02.2015 - 09.2019
- Helped customers find the car that best fits their needs and budget.
- Provided customers with product information.
- Negotiated the price and closing sales with customer.
- Arranged financing and handled paperwork.
Education
Bachelor of Science - Computer Science
College of Staten Island
Staten Island06.2003
Skills
- Microsoft Office (Word, Excel PowerPoint)
- QuickBooks
- Customer Service and Assistance
- Patience and Empathy
- Work and Detail Oriented
- Adapt Easily to New Methods
Certification
Certificate of Fashion Design Curriculum, 12/2008
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Professional Working
Timeline
Cashier
Fortune Palace Restaurant
06.2023 - 04.2024
Auto Sales Representative
Integrity Auto Group
02.2015 - 09.2019
Bachelor of Science - Computer Science
College of Staten Island
Certificate of Fashion Design Curriculum, 12/2008
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