Winona Yuan
Hospitality Profesional
Orlando,Florida
Summary
Seasoned food runner with nearly two years of front-of-house operations experience in the bustling restaurant industry. Eager to leverage customer service expertise and commitment to safety to ensure a welcoming and secure environment for guests and staff alike. Excited to bring a fresh perspective to the hospitality landscape, ensuring guests feel secure while continuing to deliver exceptional experiences. Ready to embark on a new challenge where I can continue to learn and grow while making a positive impact.
Overview
2
2
years of professional experience
Work History
Food Runner
Primrose Lanes
Orlando, Florida
08.2023 - Current
- Delivered food to guests in a timely manner while following safety protocols.
- Staying alert and attentive to the needs of customers and the flow of operation, while responding quickly to customer concerns and escalated major issues to management.
- Practiced effective communication with both guests and colleagues to ensure for the prompt and accurate delivery of food.
- Provided excellent customer service by ensuring guests have a positive experience during their visit to the restaurant.
Busser
Marketplace at Avalon Park
Orlando, FL
08.2022 - 08.2023
- Clear, set tables promptly and remove used dishes, glassware, and utensils after guests have left to maintain a clean dining area.
- Support kitchen staff by transporting dirty dishes and utensils to the dishwashing area and empty and clean trash receptacles regularly to ensure a tidy environment.
- Greeted customers and answered questions about menu items in a friendly and calm manner.
Education
High School Diploma -
Timber Creek High School
01.2023
Skills
- Responsible
- Hospitable
- Trustworthy
- Open Minded
- Independent
- Conflict Resolution
- Team Player
- Sincere
Timeline
Food Runner
Primrose Lanes
08.2023 - Current
Busser
Marketplace at Avalon Park
08.2022 - 08.2023
High School Diploma -
Timber Creek High School
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