Winonia Avalos
Plano
Summary
Dynamic Certified Pharmacy Technician with extensive experience at United Supermarkets, excelling in medication dispensing and customer service. Proven ability to enhance workflow efficiency and train new staff, leveraging strong problem-solving skills and attention to detail to improve patient care and satisfaction. Proficient in pharmacy management software and inventory control.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Covenant Medical Center
11.2024 - 11.2025
- Facilitated medication preparation and dispensing processes under pharmacist supervision.
- Maintained accurate medication inventory and ensured proper storage conditions.
- Learned to operate pharmacy management software for processing prescriptions efficiently.
Certified Pharmacy Technician
United Supermarkets
06.2023 - 08.2024
- Collaborated with team members to streamline daily pharmacy operations and enhance workflow efficiency.
- Organized and maintained cleanliness of work areas to promote a safe environment for patients and staff.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Dispatcher
Lubbock Wrecker Service
09.2022 - 07.2023
- Coordinated towing services by efficiently dispatching drivers to service calls.
- Managed communication with clients, providing real-time updates on vehicle retrieval status.
- Utilized GPS tracking systems to optimize route planning and reduce response times.
- Collaborated with emergency services to prioritize urgent towing needs effectively.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
Education
High School Diploma -
Rowlett High School
Rowlett, TX06.2015
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Team collaboration
- Manual and automated medication dispensing
- Workflow optimization
Certification
Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Covenant Medical Center
11.2024 - 11.2025
Certified Pharmacy Technician
United Supermarkets
06.2023 - 08.2024
Dispatcher
Lubbock Wrecker Service
09.2022 - 07.2023
High School Diploma -
Rowlett High School