Winson Chen
Edmond,OK
Summary
Motivated college student with a track record of academic excellence looking for flexible, part-time work. Intends to develop professional work experience utilizing excellent customer service, communication, and time management skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate about developing interpersonal and problem solving skills. Ready to help team achieve company goals.
Bilingual (Mandarin Chinese and English)
Overview
4
4
years of professional experience
Work History
Assistant Restaurant Manager
China King's Restaurant
05.2019 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to [Number] restaurant staff, maintaining exceptional customer service and quality standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Worked closely with restaurant owner to develop and implement marketing initiatives.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Education
No Degree - Medical Radiologic Technology
University of Oklahoma
Norman, OK12.2027
Skills
- Calm and Pleasant Demeanor
- Opening and Closing Procedures
- Safe Work Practices
- Customer Assistance
- Maintain Food Safety
- Menu Pricing and Writing
- Cook Foods
- Front of House Operations
- Managing Deliveries
- Serve Customers
- Waste Reduction
Origami and sketching
A relaxing thing to do in my spare time. Learning new origami figures challenges my hand to eye coordination. Sketching allows me to put my imagination on paper.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Assistant Restaurant Manager
China King's Restaurant
05.2019 - Current
No Degree - Medical Radiologic Technology
University of Oklahoma
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