WINSTON G. DELOS REYES
Daly City,CA
Summary
Accomplished ramp agent professional bringing proven expertise in ramp/aviation operations and practices. Manages activities with good understanding of current needs and future targets. Offers excellent project management and team leadership abilities. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Works well independently to handle assignments and always ready to Hardworking ramp agent focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
15
15
years of professional experience
Work History
DRIVER
Fedex
09.2020 - Current
- Pick and deliver packages for FedEx and also ensure customer service
- Taking phone calls from customers, sorting packages, loading the vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition
- Loaded truck with daily orders and display cases, unloaded returns, emptied baskets, and sent damaged products to manufacturers
DHL Ramp Lead
AGI
04.2023 - 05.2024
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
RAMP SUPERVISOR
Dnata
02.2018 - 09.2020
- Checked team activities regularly to monitor performance and safety
- Handled personnel problems and complaints to restore harmony to workforce and improve teamwork
- Maintained safety as number one priority while servicing aircraft and assisting travelers
- Operated ground support equipment, including tractors, tow bars, belt loaders, and baggage carts
- Guided aircraft safely to and from parking areas, gates, and taxiways by communicating effectively with team members
RAMP LEAD AND COORDINATOR
Servisair/Swissport
07.2011 - 05.2018
- Reviewed upcoming schedules to prepare necessary resources and documentation
- Developed and optimized work schedules to cover expected workloads
- Boosted team performance by closely monitoring the work of each staff member and offering motivational support
- Collected and loaded mail and carefully handled loading and unloading of live animals
- Operated ground support equipment, including tractors, tow bars, belt loaders, and baggage carts
- Informed supervision of needs and problems in assigned areas
- Confirmed all packages were properly accounted for according to company guidelines
- Organized stock from the loading dock to smoothly transport to the correct location
- Ensured clean and safe working environment by keeping shelves, pallet area, and workstations tidy, organized, and in compliance with maintenance regulations
- Documented condition of freight in [System] upon arrival at terminal
DRIVER AND EDUCATOR
Lifesteps Foundation Inc
02.2010 - 09.2012
- Assisted health specialists in developing health goals and healthcare services
- Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans
- Encouraged social interaction of clients and participated in activities that encouraged reading, games, and activities
- Evaluated patient's medical condition on daily basis
- Moved equipment such as oxygen tanks, intravenous pumps, drips, and monitors when relocating patients
- Transported patients, including neonates, pediatrics, adolescents, adults, and geriatric patients, to and from diagnostic procedures and from clinical unit
- Recorded patient transport activities in log to maintain documentation
- Transported patients using wheelchairs, stretchers, or beds to designated rooms
Education
HIGH SCHOOL DIPLOMA -
Phillip and Sala Burton Academic High School
San Francisco, CA07.2006
Skills
- Safe driving techniques
- Strategic planning
- Vehicle maintenance
- Driving and transportation
- Cargo loading
- Route planning
- Passenger monitoring
- Vehicle inspection
- Equipment maintenance and initial inspection
Timeline
DHL Ramp Lead
AGI
04.2023 - 05.2024
DRIVER
Fedex
09.2020 - Current
RAMP SUPERVISOR
Dnata
02.2018 - 09.2020
RAMP LEAD AND COORDINATOR
Servisair/Swissport
07.2011 - 05.2018
DRIVER AND EDUCATOR
Lifesteps Foundation Inc
02.2010 - 09.2012
HIGH SCHOOL DIPLOMA -
Phillip and Sala Burton Academic High School
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