Winston Jean
Maspeth,NY
Summary
Experienced with inventory management, warehouse operations, and team leadership. Utilizes effective inventory control strategies to maintain accurate stock levels and streamline processes. Track record of enhancing operational efficiency and fostering productive team environments.
Overview
10
10
years of professional experience
Work History
Inventory Control Supervisor
Rosenthal Wine Merchant, Vieux Vins LLC
06.2019 - Current
- Provide service to sales accounts and ensure customer satisfaction.
- Receive and ensure accuracy of shipments of wine and merchandise.
- Stock and arrange thousands of cases of wine per their categories in the warehouse.
- Supervise inventory verification conducted by third party auditing company.
- Verify and maintain records of weekly inventory.
Night Shift Manager
Orchard Street Hotel, Nadico Hotel LLC
02.2015 - 06.2019
- Managed the hotel during the night shift and provided assistance to sister properties.
- Trained new front desk agents and night auditors on procedures, systems, and checklists Created and confirmed reservations for guests.
- Supervised the night shift Staff and assigned schedule for new staff.
- Ensured all guests received exemplary service during their stay to maintain loyalty.
- Provided solutions for guest concerns and billing inquiries.
- Responsible for receiving payments and filing registration records.
- Performed the Night Audit and associated accounting procedures.
- Performed Concierge duties by booking events and tours for guests.
- Assisted the Housekeeping staff with room inspections.
- Followed up on maintenance calls to ensure rooms were in working order.
Education
BBA - Business Administration
Berkeley College
NYSkills
- Customer Service Management
- Accounting
- Inventory Control
- Resource Management
- Property Management Systems
- Central Reservation Systems
- Microsoft Office Suite
- Fluent in English, French and Haitian Creole
Languages
French
Native or Bilingual
Timeline
Inventory Control Supervisor
Rosenthal Wine Merchant, Vieux Vins LLC
06.2019 - Current
Night Shift Manager
Orchard Street Hotel, Nadico Hotel LLC
02.2015 - 06.2019
BBA - Business Administration
Berkeley College
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