Winston Miles
Clearwater,FL
Summary
Skilled Bartender with 7 years in high-volume venues, specializing in cocktail creation and customer engagement. Demonstrates expertise in cash handling and inventory management, supported by a Safe Serve Alcohol certification. Effectively reduces wait times and enhances sales through strategic upselling, while fostering a positive team environment.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Bartender
Safety Harbor Resort
Safety Harbor
05.2021 - 07.2026
- Enhanced customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by managing bar efficiently and prioritizing orders, improving customer experience.
- Served high customer volumes during special events, nights, and weekends.
- Built strong relationships with clients through exceptional service. through outstanding service and engaging conversations, enhancing customer retention.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Executed opening and closing procedures, including printing sales reports, preparing for incoming shifts, managing cash drawers, and conducting inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Fostered a positive work environment through effective teamwork and communication with colleagues.
- Maintained clean, organized workspace, ensuring health and safety compliance while promoting positive environment.
Assistant Manager
CK's Eats and Drinks
Clearwater Beach
01.2018 - 09.2021
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained clean, safe, organized store environment, enhancing customer experience and satisfaction.
- Monitored cash intake and deposit records, improving accuracy and reducing discrepancies.
- Monitored cash intake and deposit records, ensuring accuracy and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Provided hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members, providing guidance and support to foster their professional development.
- Mentored junior staff members in their professional development by offering guidance and support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
Bartender
First Class Concessions
Clearwater
06.2014 - 01.2018
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, increasing per-sale revenues and maximizing profits.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Executed opening and closing procedures, including printing sales reports, preparing for incoming shifts, managing cash drawers, and conducting inventory.
- Reduced wait times for drinks by managing bar area and prioritizing orders, enhancing customer satisfaction.
- Upsold menu items to customers, boosting per-sale revenues and contributing to overall profitability.
- Managed multiple priorities to ensure smooth operations and timely service.
- Streamlined bar operations by keeping work area clean and organized, facilitating faster service.
Education
Diploma - College Prep
Gaither High School
TampaSkills
- Mixology skills
- Drink preparation
- Bar inventory management
- Alcohol service
- Hospitality expertise
- Customer service
- Multitasking skills
- Team player attitude
- Reliable
- Customer expertise
Certification
Safe Serve Alcohol certificate, 09/01/22
Timeline
Bartender
Safety Harbor Resort
05.2021 - 07.2026
Assistant Manager
CK's Eats and Drinks
01.2018 - 09.2021
Bartender
First Class Concessions
06.2014 - 01.2018
Diploma - College Prep
Gaither High School