With a proven track record at Outback Steakhouse, I excel in enhancing guest experiences and streamlining operations, demonstrating strong ethics and attention to detail. My expertise spans from accounting standards to effective team training, underpinned by a commitment to continuous improvement and exceptional service delivery.
Overview
8
8
years of professional experience
Work History
Bartender/Server Trainer
Outback Steakhouse
10.2018 - Current
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
Lead Teacher, Two-Year-Olds Classroom
Ankeny Christian Childcare
07.2023 - 02.2024
Applied play-based strategies to provide diverse approaches to learning.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Educated students in foundational concepts such as shapes, numbers, and letters.
Maintained detailed records of each student''s progress through ongoing observation and documentation processes, enabling data-driven decision-making regarding instruction techniques.