Wisdom Uzo-Hez
Albuquerque
Summary
Versatile Geography professional skilled in spatial analysis, GIS application development and programming for data-driven problem-solving. Proven track record in data cleaning, technical support, and operational continuity across academic environments. Strong communication and analytical skills demonstrated through hands-on experience in high-volume service and research projects.
Overview
4
4
years of professional experience
Work History
Computer Consultant I
University of New Mexico
Albuquerque
02.2025 - Current
- Diagnosed and resolved hardware, software, and network connectivity issues for students and faculty, minimizing instructional downtime.
- Managed and documented service requests in centralized ticketing system, ensuring timely resolutions and tracking of recurring issues.
- Supported classroom and lab technology infrastructure, ensuring operational readiness of academic computing environments.
- Developed troubleshooting, systems diagnostics, and technical communication skills in high-volume support setting.
- UNM IT Technologies
GIS Student Analyst
University of New Mexico
Albuquerque
12.2023 - 05.2024
- Geocoded and spatially validated New Mexico traffic crash records for a state research contract, improving locational accuracy for roadway safety analysis.
- Standardized crash datasets through address parsing, coordinate correction, and FIPS alignment, enhancing data integrity for analysis.
- Performed GIS-based quality assurance in ArcGIS Pro, identifying and correcting duplicate or misaligned crash points, ensuring accuracy of spatial data.
- Developed reliable spatial datasets for transportation safety research and reporting, facilitating informed decision-making for state stakeholders.
Computer Lab Aide
New Mexico Highlands University
Las Vegas
08.2022 - 05.2023
- Diagnosed and resolved hardware and software issues in campus computer labs, ensuring reliable performance of data-intensive and specialized applications.
- Maintained technical logs and system records to identify performance issues and usage trends.
- Ensured operational continuity in high-traffic computing environments, enhancing troubleshooting and systems management capabilities.
- IT-Services
Education
Bachelor of Science - Geography, Environmental Science
University of New Mexico
Albuquerque, NM05-2026
Bachelor of Science - Environmental Geology
New Mexico Highlands University
Las Vegas, NM01-2023
Skills
- Database management
- GIS analysis
- Spatial data processing
- Data visualization
- Technical troubleshooting
- Project management
Projects GIS Experience
Census Accessibility Map, GIS Class Project for Spring Semester, 05/01/25
- Created maps in ArcGIS Online to visualize accessibility to grocery stores across Bernalillo County, highlighting areas of food insecurity.
- Applied network analysis and service area modeling to identify neighborhoods with high and low access to essential services.
- Performed spatial joins and data analysis to integrate census and infrastructure data, supporting actionable insights for urban planning and community development.
- Produced clear visualizations and reports that communicated spatial disparities to peers and faculty.
Interactive Web Map, GIS Class Group Project for Spring Semester, 05/01/25
- Developed an interactive application to visualize structural damage caused by wildfires in LA County, aiding disaster response and planning.
- Implemented time sliders, pop-up interactions, and damage legends to analyze temporal patterns of damage and communicate the extent and type of destruction effectively.
- Integrated geospatial datasets to provide actionable insights for risk assessment and mitigation strategies.
Research
University of New Mexico - Earth Sciences Computing & Programming Experience (ESCAPE), 08/01/24
- Analyzed earthquake datasets using Python to identify spatial patterns, improving understanding of regional seismic activity.
- Developed geospatial visualizations and maps to communicate research findings to peers and faculty.
- Applied GIS and programming techniques to support a research project on earthquake distribution, contributing to insights on high-risk areas.
University of New Mexico - GEOG 493 Applied Internship in Geography, 08/01/25-Current
- Analyzed EPA air quality monitor distribution and CDC asthma hospitalization data to identify racial and ethnic disparities in environmental health monitoring using ArcGIS Pro and U.S. Census data.
- Created county-level demographic classifications and spatial visualizations to highlight 'monitor deserts' affecting Black and Hispanic communities.
Timeline
Computer Consultant I
University of New Mexico
02.2025 - Current
GIS Student Analyst
University of New Mexico
12.2023 - 05.2024
Computer Lab Aide
New Mexico Highlands University
08.2022 - 05.2023
Bachelor of Science - Geography, Environmental Science
University of New Mexico
Bachelor of Science - Environmental Geology
New Mexico Highlands University